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Postpaid customer/subscriber churn rate of T-Mobile US from 1st quarter 2010 to 2nd quarter 2018

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T-Mobile US postpaid subscriber/customer churn rate 2010-2018, by quarter This statistic shows the contract customer churn rate of T-Mobile US from the first quarter of 2010 to the second quarter of 2018. In the second quarter of 2018, the contract customer churn rate was 0.95 percent.
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Description Source More information
This statistic shows the contract customer churn rate of T-Mobile US from the first quarter of 2010 to the second quarter of 2018. In the second quarter of 2018, the contract customer churn rate was 0.95 percent.
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Release date
July 2018
Region
United States
Survey time period
1st quarter 2010 to 2nd quarter 2018
Supplementary notes
Churn is defined as the number of customers whose service was discontinued, expressed as a rounded monthly percentage of the average number of customers during the specified period. T-Mobile USA believes that churn, which is a measure of customer retention and loyalty, provides relevant and useful information and is used by management to evaluate the operating performance of our business.
A customer is defined as a SIM card with a unique T-Mobile USA mobile identity number which generates revenue.

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