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T-Mobile US prepaid subscriber/customer churn rate 2012-2022, by quarter

Prepaid customer/subscriber churn rate of T-Mobile US from 1st quarter 2012 to 2nd quarter 2022

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Release date

July 2022


United States

Survey time period

1st quarter 2012 to 2nd quarter 2022

Supplementary notes

Churn is defined as the number of customers whose service was discontinued, expressed as a rounded monthly percentage of the average number of customers during the specified period. T-Mobile USA believe that churn, which is a measure of customer retention and loyalty, provides relevant and useful information and is used by management to evaluate the operating performance of the business.
A customer is defined as a SIM card with a unique T-Mobile USA mobile identity number which generates revenue.

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Statistics on " T-Mobile US "

Statistics on T-Mobile US









Special focus: 5G


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