T-Mobile US prepaid subscriber/customer churn rate 2012-2019, by quarter

The statistic depicts the branded prepaid churn rate of T-Mobile US from the first quarter of 2012 to the third quarter of 2019. In the third quarter of 2019, the branded prepaid churn rate was 3.98 percent.

Prepaid customer/subscriber churn rate of T-Mobile US from 1st quarter 2012 to 3rd quarter 2019

Churn rate
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Source

Release date

October 2019

Region

United States

Survey time period

1st quarter 2012 to 3rd quarter 2019

Supplementary notes

Churn is defined as the number of customers whose service was discontinued, expressed as a rounded monthly percentage of the average number of customers during the specified period. T-Mobile USA believe that churn, which is a measure of customer retention and loyalty, provides relevant and useful information and is used by management to evaluate the operating performance of the business.
A customer is defined as a SIM card with a unique T-Mobile USA mobile identity number which generates revenue.

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Statistics on "T-Mobile US"

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