- Finance, Insurance & Real Estate›
- Banks & Financial Services›
Preferred banking methods among Great Britain population in 2014, by age group
Preferred banking methods among Great Britain population in 2014, by age group
Most preferred method of banking among Great Britain adults as of 2014, by age group
by Statista Research Department,
last edited
Jan 9, 2014
This statistic shows the preferred methods of conducting banking operations in Great Britain as of 2014, by age group. In general online banking was preferred over face to face banking across the board. Approximately 75 percent of adults aged 25 to 34 preferred to use online banking, either through a website or a mobile app.
Most preferred method of banking among Great Britain adults as of 2014, by age group
Loading statistic...
| At a bank (face to face or through use of machines) | Online (website or mobile app) | |
|---|---|---|
| 18-24 | 18% | 69% |
| 25-34 | 13% | 75% |
| 35-44 | 26% | 65% |
| 45-54 | 28% | 65% |
| 55+ | 36% | 57% |
| At a bank (face to face or through use of machines) | Online (website or mobile app) | |
|---|---|---|
| 18-24 | 18% | 69% |
| 25-34 | 13% | 75% |
| 35-44 | 26% | 65% |
| 45-54 | 28% | 65% |
| 55+ | 36% | 57% |
© Statista 2019
About this statistic
Show source
Download
Settings
Share
Download started
Please be patient - this may take a moment
Please be patient - this may take a moment
Description
Source
More information
by Statista Research Department,
last edited
Jan 9, 2014
This statistic shows the preferred methods of conducting banking operations in Great Britain as of 2014, by age group. In general online banking was preferred over face to face banking across the board. Approximately 75 percent of adults aged 25 to 34 preferred to use online banking, either through a website or a mobile app.
- Show sources information
- As a Premium user you get access to the detailed source references and background information about this statistic.
- Show publisher information
- Release date
- January 2014
- Region
- United Kingdom (Great Britain)
- Survey time period
- 2014
- Number of respondents
- 2,241 respondents
- Age group
- 18 years and older
- Special properties
- adults who hold a current account with a bank
- Method of interview
- Online survey
Source
- Show sources information
- As a Premium user you get access to the detailed source references and background information about this statistic.
- Show publisher information
- Release date
- January 2014
More information
- Region
- United Kingdom (Great Britain)
- Survey time period
- 2014
- Number of respondents
- 2,241 respondents
- Age group
- 18 years and older
- Special properties
- adults who hold a current account with a bank
- Method of interview
- Online survey
Other statistics on the topic
Banks & Financial Services
Share of people using internet banking in Great Britain 2007-2018
+Digital Payments
Online banking in Great Britain 2014-2019, by device
Banks & Financial Services
Frequency of mobile banking in United Kingdom (UK) 2010-2015
+Banks & Financial Services
Reasons for visits to bank branch according to current account holders in the UK 2015
Statista Accounts:
Access All Statistics. Starting from $588 / Year
Basic Account
Get to know the platform
You only have access to basic statistics.
Premium Account
Your perfect start with Statista
- Instant access to 1m statistics
- Download in XLS, PDF & PNG format
- Detailed references
$49 / Month *
Corporate Account
Full access
Corporate solution including all features.
* All products require an annual contract.
Prices do not include sales tax.
Prices do not include sales tax.
Leading companies trust Statista:
Related Studies: Available to Download in PDF or PPTX Format
All Information
in one Presentation
Banking channels in the United Kingdom (UK)
- 110 page/s
- English
- pptx
- Detailed references
Everything On "Banking channels in the United Kingdom (UK)" in One Document: Edited and Divided into Handy Chapters. Including Detailed References.
Statista is a great source of knowledge, and pretty helpful to manage the daily work.Christof Baron
CEO, MindShare Germany
Statistics on "Banking channels in the United Kingdom (UK)"
- Branch banking
The most important statistics
- Personal current banking account holders frequency of visits to bank branch in the United Kingdom (UK) in 2015Frequency of visits to main current account bank branch UK 2015
- Reasons for bank branch vistis by personal current account holders in the last year in the United Kingdom (UK) in 2015Reasons for visits to bank branch according to current account holders in the UK 2015
- Customer opinion on the importance of conveniently located branches of the main account bank in the United Kingdom (UK) in 2015Importance of branch location in main current account bank UK 2015
- Customer satisfaction with main bank conveniently located branches in the United Kingdom (UK) in 2015Level of satisfaction with branch location of the main bank in the UK 2015
- Customer satisfaction with quality of staff and service provided by main bank in the United Kingdom (UK) in 2015Level of satisfaction with service quality in main current account bank UK 2015
- Length of time frequent branch users had their main current account in the United Kingdom (UK) in 2015Banking: main current account length of use by frequent branch users UK 2015
- Importance of bank branch availability nationally according to current account holders in the United Kingdom (UK) in 2015Importance of bank branch accessibility nationally in the UK 2015
- Number of banks providing selected services via their branch finder tool online in the United Kingdom (UK) as of March 2015, by area of serviceBanks services via branch finder tool United Kingdom (UK) 2015, by area of service
- Online and mobile banking
The most important statistics
- Online banking penetration in Great Britain from 2007 to 2018Share of people using internet banking in Great Britain 2007-2018
- Penetration of online banking in Great Britain from first quarter of 2014 to first quarter of 2019, by deviceOnline banking in Great Britain 2014-2019, by device
- Share of current account holders using online banking at least once a month in the United Kingdom (UK) from 2010 to 2015Frequency of internet banking in United Kingdom (UK) 2010-2015
- Share of consumers that have used online banking in the past three months in the United Kingdom (UK) as of 2015, by family financial statusRecent online banking use in the United Kingdom (UK) 2015, by family financial status
- Frequency of internet banking use by personal current account holders in the United Kingdom (UK) in 2015, by age groupFrequency of account holders internet banking services usage in the UK 2015
- Frequency of online banking services use according to smartphone owners in the United Kingdom (UK) in 2015Online banking services usage by smartphone owners in the UK in 2015
- Customer opinion on the importance of internet banking provided by their main current account bank in the United Kingdom (UK) in 2015Importance of internet banking in main current account bank in the UK 2015
- Reputation damage of parties involved in possible banking data security breaches in the United Kingdom (UK) in 2015*Reputation damage for parties involved in banking data security breaches UK in 2015
- Banking apps
The most important statistics
- Frequency of smartphone or tablet app banking by personal current accounts holders in the United Kingdom (UK) in 2015, by age groupFrequency of smartphone or tablet banking by current account holders UK 2015, by age
- Frequency of mobile banking app usage according to smartphone users in the United Kingdom (UK) in 2015Mobile banking services usage by UK smartphone users in 2015
- Customer satisfaction with the banking app of their main current account provider in the United Kingdom (UK) in 2015Level of satisfaction with the banking app of main bank in the UK 2015
- Actions taken with mobile banking apps use in the United Kingdom (UK) in 2015*Mobile banking services usage actions UK adults in 2015
- Customer priorities regarding the banking mobile apps quality in the United Kingdom (UK) as of 2014 Bank customer priorities driving mobile apps quality in the United Kingdom (UK) 2014
- Overall score of functionality and usability for apps of five selected banks in the United Kingdom (UK) in 2014Functionality and usability of banking apps: overall score UK 2014
- Share of smartphone owners who use mobile banking apps in the United Kingdom (UK) in 2015, by bank size*Mobile banking services usage of the United Kingdom (UK) adults in 2015, by bank size
- Share of smartphone users who use mobile banking apps in the United Kingdom (UK) in 2015, by income levelMobile banking services usage of the United Kingdom adults in 2015, by income level
- Banking channels for major banks
The most important statistics
- United Kingdom: Which of the following methods do you use to communicate or interact with Lloyds Bank plc?Banking channels used by Lloyds customers in the United Kingdom (UK) 2015
- United Kingdom: Which of the following methods do you use to communicate or interact with TSB Bank plc?Banking channels used by TSB customers in the United Kingdom (UK) 2015
- United Kingdom: Which of the following methods do you use to communicate or interact with Barclays plc?Banking channels used by Barclays customers in the United Kingdom (UK) 2015
- United Kingdom: Which of the following methods do you use to communicate or interact with Santander UK plc?Banking channels used by Santander clients in the United Kingdom (UK) 2015
- United Kingdom: Which of the following methods do you use to communicate or interact with the Nationwide Building Society?Banking channels used by Nationwide clients in the United Kingdom (UK) 2015
- General summary: customer preference
The most important statistics
- Usage frequency of various banking channels in United Kingdom (UK) from 2011 to 2015Frequency of use of banking channels the UK 2011-2015
- Customers preference for banking channels in the United Kingdom (UK) in 2014, by general use and used recentlyPreference for banking channels use habits in the United Kingdom (UK) 2014
- Bank communication and transaction channels usage in the United Kingdom (UK) as of February 2014, by frequency of useBanking channels usage in the United Kingdom (UK) in 2014, by frequency of use
- Most preferred method of banking among Great Britain adults as of 2014, by age groupPreferred banking methods among Great Britain population in 2014, by age group
- Preferred channels to access bank services in Great Britain (United Kingdom) as of January 2014Banking channels preferred to access services in Great Britain (the UK) 2014
Discover Statista
Need help with using Statista for your research?
Tutorials and first steps
Further Content: Statistics, Studies, and Topic Pages
Statistics
- Online banking in Chile: growth of mobile services 2016-2019
- Online banking in Argentina: growth of mobile services 2016-2019
- Online banking in Mexico: growth of mobile services 2016-2019
- Online banking in Colombia: growth of mobile services 2016-2019
- Generational comparison of mobile and branch banking use Australia 2018
- Penetration rate of mobile banking in the GCC by country 2016
- Share of consumers using smartphones for banking activities India 2018 by age group
- Intelligent money management tools: mobile customers expectations in Europe 2014
- Mobile financial service users in the United States in 2011
- Bank customer opinion on their interaction with bank in the United Kingdom (UK) 2014
- Banking through social media: customer expectations in Europe 2013-2014
- Number of mobile financial users in the United States as of 2011
- Preferred channels for individual banking services in Great Britain (UK) 2014
- Europe: banking channels used in addition to mobile banking in 2014
- Mobile workers worldwide who have offline mobile access to customer info 2018
- Mobile workers worldwide who can tell a customer if they are under warranty 2018
- Mobile workers worldwide who have wasted time because of inaccurate info 2018
- Service decision makers worldwide who increased the mobile workers 2018
- Metrics that service organizations use worldwide 2018
Studies
- Mobile banking in the United States
- Online banking in the Benelux
- Online banking in Italy
- Barclays Group in the United Kingdom
- Mobile payments in the United Kingdom (UK)
- Banking industry in the Benelux
- Banking in Poland
- Royal Bank of Canada
- Personal data security in mobile banking and insurance in the United Kingdom
- ING International Survey Mobile Banking 2018
- Swedish financial sector
- Banking sector and credit lines in France
- Banking channels in the United Kingdom (UK)
- Banking in Italy
- Bank customer retention in the United Kingdom (UK)
Statistics on "Banking channels in the United Kingdom (UK)"
- Personal current banking account holders frequency of visits to bank branch in the United Kingdom (UK) in 2015
- Reasons for bank branch vistis by personal current account holders in the last year in the United Kingdom (UK) in 2015
- Customer opinion on the importance of conveniently located branches of the main account bank in the United Kingdom (UK) in 2015
- Customer satisfaction with main bank conveniently located branches in the United Kingdom (UK) in 2015
- Customer satisfaction with quality of staff and service provided by main bank in the United Kingdom (UK) in 2015
- Length of time frequent branch users had their main current account in the United Kingdom (UK) in 2015
- Importance of bank branch availability nationally according to current account holders in the United Kingdom (UK) in 2015
- Number of banks providing selected services via their branch finder tool online in the United Kingdom (UK) as of March 2015, by area of service
- Frequency of branch banking services use according to smartphone owners in the United Kingdom (UK) in 2015
- Frequency of ATM use according to smartphone owners in the United Kingdom (UK) in 2015
- Share of current account holders that use branch banking at least once a month in the United Kingdom (UK) from 2010 to 2015
- Average number of branches for big five banks, challenger banks and large retailers in the United Kingdom as of 2014
- Online banking penetration in Great Britain from 2007 to 2018
- Penetration of online banking in Great Britain from first quarter of 2014 to first quarter of 2019, by device
- Share of current account holders using online banking at least once a month in the United Kingdom (UK) from 2010 to 2015
- Share of consumers that have used online banking in the past three months in the United Kingdom (UK) as of 2015, by family financial status
- Frequency of internet banking use by personal current account holders in the United Kingdom (UK) in 2015, by age group
- Frequency of online banking services use according to smartphone owners in the United Kingdom (UK) in 2015
- Customer opinion on the importance of internet banking provided by their main current account bank in the United Kingdom (UK) in 2015
- Reputation damage of parties involved in possible banking data security breaches in the United Kingdom (UK) in 2015*
- Amounts transferred weekly by customers via internet banking in the United Kingdom (UK) in 2013 and 2014 (in billion GBP)
- Online banking use purpose of busy achievers segment of British population in the United Kingdom (UK) as of 2015, by financial status
- Online banking use purpose of starting out segment of British population in the United Kingdom (UK) as of 2015, by financial status
- Online banking use purpose of mature and savvy segment of British population in the United Kingdom (UK) as of 2015, by financial status
- Online banking usage purpose of retired with resources segment of British population in the United Kingdom (UK) as of 2015, by financial status
- Online banking usage purpose of hard pressed segment of British population in the United Kingdom (UK) as of 2015, by financial status
- Frequency of smartphone or tablet app banking by personal current accounts holders in the United Kingdom (UK) in 2015, by age group
- Frequency of mobile banking app usage according to smartphone users in the United Kingdom (UK) in 2015
- Customer satisfaction with the banking app of their main current account provider in the United Kingdom (UK) in 2015
- Actions taken with mobile banking apps use in the United Kingdom (UK) in 2015*
- Customer priorities regarding the banking mobile apps quality in the United Kingdom (UK) as of 2014
- Overall score of functionality and usability for apps of five selected banks in the United Kingdom (UK) in 2014
- Share of smartphone owners who use mobile banking apps in the United Kingdom (UK) in 2015, by bank size*
- Share of smartphone users who use mobile banking apps in the United Kingdom (UK) in 2015, by income level
- Share of smartphone owners who use mobile banking apps in the United Kingdom (UK) in 2015, by age group
- Reasons not to use mobile banking apps according smartphone owners in the United Kingdom (UK) in 2015*
- Share of current account holders that use mobile banking at least once a month in the United Kingdom (UK) from 2010 to 2015
- United Kingdom: Which of the following methods do you use to communicate or interact with Lloyds Bank plc?
- United Kingdom: Which of the following methods do you use to communicate or interact with TSB Bank plc?
- United Kingdom: Which of the following methods do you use to communicate or interact with Barclays plc?
- United Kingdom: Which of the following methods do you use to communicate or interact with Santander UK plc?
- United Kingdom: Which of the following methods do you use to communicate or interact with the Nationwide Building Society?
- Usage frequency of various banking channels in United Kingdom (UK) from 2011 to 2015
- Customers preference for banking channels in the United Kingdom (UK) in 2014, by general use and used recently
- Bank communication and transaction channels usage in the United Kingdom (UK) as of February 2014, by frequency of use
- Most preferred method of banking among Great Britain adults as of 2014, by age group
- Preferred channels to access bank services in Great Britain (United Kingdom) as of January 2014
- Change in the number of mobile banking services in Chile from 2016 to 2019
- Change in the number of mobile banking services in Argentina from 2016 to 2019
- Change in the number of mobile banking services in Mexico from 2016 to 2019
- Change in the number of mobile banking services in Colombia from 2016 to 2019
- Generational comparison of mobile banking and branch banking usage in Australia as of October 2018
- Penetration rate of mobile banking in the Gulf Cooperation Council region in 2016, by country
- Share of consumers using smartphones for digital banking activities across India as of January 2018, by age group
- Mobile banking users demand for intelligent money management tools in Europe 2014
- Number of mobile financial service users in the United States in June 2011 (in millions)
- Bank customer opinion on the relationship with their bank in the United Kingdom (UK) as of 2014
- Customer expectations regarding future social media banking services in Europe in 2013 and 2014
- Number of mobile financial users in the United States from September 2010 to June 2011 (in millions)
- Preferred channel to access individual bank services in Great Britain (UK) as of January 2014
- Banking channels used in addition to mobile banking by the European customers in 2014
- Share of mobile workers worldwide who have offline mobile access to customer and case information in 2018
- Share of mobile workers worldwide who can easily tell if a customer is under warranty for a part or service in 2018
- Share of mobile workers worldwide who have wasted significant time because of inaccurate or outdated job information in 2018
- Share of service decision makers worldwide who increased their mobile worker headcount over the past year in 2018
- Metrics used by service organizations worldwide 2018
Statista Accounts:
Access All Statistics. Starting from $588 / Year
Related topics
About Statista
Statista offers dossiers and reports on over 170 industries. With Statista you are always able to make informed decisions and boost your work efficiency.
Internet & Telecommunications
- Social Media
- E-Commerce
- Online Video & Entertainment
- Advertising & Marketing
Consumer Goods & FMCG
- Alcoholic Beverages
- Cleaning Products
- Cosmetics & Personal Care
- Food & Nutrition
Retail & Trade
- Health & Hygiene
- International Trade
- Shopping Behavior
- Sports & Leisure
Travel, Tourism & Hospitality
- Business Travel
- Leisure Travel
- Accomodation
- Restaurants
Society
- Demographics
- Economy
- Education & Science
- Politics & Government
Transportation & Logistics
- Aviation
- Rail Transport
- Vehicles & Road Traffic
- Water Transport
Please log in to access our additional functions
Register in seconds and access exclusive features.
Basic Account
|
Instant Access
Premium Account
| ||
|---|---|---|---|
Our services
Click the question mark for further information | Free |
$49 per month* | |
| Basic statistics | |||
| Premium statistics | |||
|
Graph download
| |||
| Download PDF | |||
|
Excel download
| |||
| Register | Purchase now | ||
*Duration: 12 months, billed annually, single license
Yes, let me download!
...and make my research life easier.
Exclusive Corporate feature
This feature is limited to our corporate solutions.
Please contact us to get started with full access to dossiers, forecasts, studies and international data.
Corporate Account
We use cookies to personalize contents and ads, offer social media features, and analyze access to our website. In your browser settings you can configure or disable this, respectively, and can delete any already placed cookies. For details, please see your browser’s Help section (by pressing F1). Please see our privacy statement for details about how we use data.