This statistic shows the customer preference for banking channels in the United Kingdom (UK) in 2014, by channels used generally and specifically, channels used last week. ATM and the branch are the most widely used methods for banking tasks with 95 and 94 percent of respondents preferring to use these services respectively, on average.
Customers preference for banking channels in the United Kingdom (UK) in 2014, by general use and used recently
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Other statistics that may interest you Banking channels in the United Kingdom (UK)
Branch banking
8
- Premium Statistic Frequency of visits to main current account bank branch UK 2015
- Premium Statistic Reasons for visits to bank branch according to current account holders in the UK 2015
- Premium Statistic Importance of branch location in main current account bank UK 2015
- Premium Statistic Level of satisfaction with branch location of the main bank in the UK 2015
- Premium Statistic Level of satisfaction with service quality in main current account bank UK 2015
- Premium Statistic Banking: main current account length of use by frequent branch users UK 2015
- Premium Statistic Importance of bank branch accessibility nationally in the UK 2015
- Premium Statistic Banks services via branch finder tool United Kingdom (UK) 2015, by area of service
Online and mobile banking
8
- Basic Statistic Share of people using online banking in Great Britain 2007-2022
- Premium Statistic Online banking in Great Britain 2014-2020, by device
- Basic Statistic Frequency of internet banking in United Kingdom (UK) 2010-2015
- Premium Statistic Recent online banking use in the United Kingdom (UK) 2015, by family financial status
- Premium Statistic Frequency of account holders internet banking services usage in the UK 2015
- Premium Statistic Online banking services usage by smartphone owners in the UK in 2015
- Premium Statistic Importance of internet banking in main current account bank in the UK 2015
- Premium Statistic Reputation damage for parties involved in banking data security breaches UK in 2015
Banking apps
8
- Premium Statistic Frequency of smartphone or tablet banking by current account holders UK 2015, by age
- Premium Statistic Mobile banking services usage by UK smartphone users in 2015
- Premium Statistic Level of satisfaction with the banking app of main bank in the UK 2015
- Premium Statistic Mobile banking services usage actions UK adults in 2015
- Basic Statistic Bank customer priorities driving mobile apps quality in the United Kingdom (UK) 2014
- Premium Statistic Functionality and usability of banking apps: overall score UK 2014
- Premium Statistic Mobile banking services usage of the United Kingdom (UK) adults in 2015, by bank size
- Premium Statistic Mobile banking services usage of the United Kingdom adults in 2015, by income level
Banking channels for major banks
5
- Premium Statistic Banking channels used by Lloyds customers in the United Kingdom (UK) 2015
- Premium Statistic Banking channels used by TSB customers in the United Kingdom (UK) 2015
- Premium Statistic Banking channels used by Barclays customers in the United Kingdom (UK) 2015
- Premium Statistic Banking channels used by Santander clients in the United Kingdom (UK) 2015
- Premium Statistic Banking channels used by Nationwide clients in the United Kingdom (UK) 2015
General summary: customer preference
5
- Basic Statistic Frequency of use of banking channels the UK 2011-2015
- Basic Statistic Preference for banking channels use habits in the United Kingdom (UK) 2014
- Basic Statistic Banking channels usage in the United Kingdom (UK) in 2014, by frequency of use
- Basic Statistic Preferred banking methods among Great Britain population in 2014, by age group
- Basic Statistic Banking channels preferred to access services in Great Britain (the UK) 2014
Further related statistics
16
- Importance of having a bank branch nearby home in the United Kingdom (UK) in 2014
- Channels used to share documents with banks in the U.S. 2016
- Channels used to select/purchase new banking services in the U.S. 2016
- Important factors U.S. banking customers considered when choosing a bank 2017
- Italy: banking channels used to access/manage financial services 2017, by type
- Italy: reasons for the necessity of a bank branch 2017
- Italy: bank customers distribution 2017, by bank type
- Share of consumers using tablets for banking activities India 2018 by age group
- Online banking usage in China 2011, by bank
- Share of mobile and branch banking users 2010-2015
- Share of consumers using wearable tech for banking activities India 2018 by age group
- Most desired additional bank services Singapore 2019
- Respondents who are interested in virtual banking Malaysia 2019 by age
- Respondents who are interested in virtual banking Malaysia 2019 by income
- Most desired additional bank services in Malaysia 2019
- HDFC Bank's number of branches FY 2018-2022
Further Content: You might find this interesting as well
Statistics
- Importance of having a bank branch nearby home in the United Kingdom (UK) in 2014
- Channels used to share documents with banks in the U.S. 2016
- Channels used to select/purchase new banking services in the U.S. 2016
- Important factors U.S. banking customers considered when choosing a bank 2017
- Italy: banking channels used to access/manage financial services 2017, by type
- Italy: reasons for the necessity of a bank branch 2017
- Italy: bank customers distribution 2017, by bank type
- Share of consumers using tablets for banking activities India 2018 by age group
- Online banking usage in China 2011, by bank
- Share of mobile and branch banking users 2010-2015
- Share of consumers using wearable tech for banking activities India 2018 by age group
- Most desired additional bank services Singapore 2019
- Respondents who are interested in virtual banking Malaysia 2019 by age
- Respondents who are interested in virtual banking Malaysia 2019 by income
- Most desired additional bank services in Malaysia 2019
- HDFC Bank's number of branches FY 2018-2022
Harris Interactive. (September 30, 2014). Customers preference for banking channels in the United Kingdom (UK) in 2014, by general use and used recently [Graph]. In Statista. Retrieved December 07, 2023, from https://www.statista.com/statistics/388286/uk-banking-channels-customers-preference/
Harris Interactive. "Customers preference for banking channels in the United Kingdom (UK) in 2014, by general use and used recently." Chart. September 30, 2014. Statista. Accessed December 07, 2023. https://www.statista.com/statistics/388286/uk-banking-channels-customers-preference/
Harris Interactive. (2014). Customers preference for banking channels in the United Kingdom (UK) in 2014, by general use and used recently. Statista. Statista Inc.. Accessed: December 07, 2023. https://www.statista.com/statistics/388286/uk-banking-channels-customers-preference/
Harris Interactive. "Customers Preference for Banking Channels in The United Kingdom (Uk) in 2014, by General Use and Used Recently." Statista, Statista Inc., 30 Sep 2014, https://www.statista.com/statistics/388286/uk-banking-channels-customers-preference/
Harris Interactive, Customers preference for banking channels in the United Kingdom (UK) in 2014, by general use and used recently Statista, https://www.statista.com/statistics/388286/uk-banking-channels-customers-preference/ (last visited December 07, 2023)
Customers preference for banking channels in the United Kingdom (UK) in 2014, by general use and used recently [Graph], Harris Interactive, September 30, 2014. [Online]. Available: https://www.statista.com/statistics/388286/uk-banking-channels-customers-preference/