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Most disliked aspects of the in-store checkout process in the United Kingdom 2013

This survey shows a rating of how much shoppers dislike various aspects of the in-store checkout process, according to a survey conducted in the United Kingdom (UK) in the first half of 2013. 'Waiting in line' was rated 3.8 out of 5 by respondents, the second least most disliked aspect out of the eight given.

How much do you dislike each of the following aspects of the checkout process at a store?

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Source

Release date

November 2013

Region

United Kingdom

Survey time period

H1 2013

Number of respondents

499*

Age group

18 years and older

Special properties

Online quantitative and qualitative interviews

Method of interview

Online interview

Supplementary notes

* Respondents covered a representative spread of ages (18 to over 65), incomes (less than 15,000 GBP to over 135,000 GBP) and education levels (no qualifications to advanced degrees).

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