What are the annual net revenues of your organization?

Revenue distribution of contact centers worldwide as of December 2016 This statistic shows the revenue distribution of contact centers worldwide as of December 2016. During the survey, 13 percent of contact center industry leaders said their organization generated more than 25 billion U.S. dollars in revenue annually.
Show more
Loading statistic...
Annual revenue in U.S. dollarsShare of respondents
Less than 250 million U.S. dollars24%
250 million to less than 500 milllion U.S. dollars9%
500 million to less than one billion U.S. dollars8%
One billion to less than five billion U.S. dollars19%
Five billion to less than 15 billion U.S. dollars19%
15 billion to less than 25 bilion U.S. dollars4%
More than 25 billion U.S. dollars13%
Unknown5%
Annual revenue in U.S. dollarsShare of respondents
Less than 250 million U.S. dollars24%
250 million to less than 500 milllion U.S. dollars9%
500 million to less than one billion U.S. dollars8%
One billion to less than five billion U.S. dollars19%
Five billion to less than 15 billion U.S. dollars19%
15 billion to less than 25 bilion U.S. dollars4%
More than 25 billion U.S. dollars13%
Unknown5%
Download Settings Share
Chart type
Datalabels
Share on Social Media
HTML code to embed chart as PNG (FAQ)
Download started
Please be patient - this may take a moment
Description Source More information
This statistic shows the revenue distribution of contact centers worldwide as of December 2016. During the survey, 13 percent of contact center industry leaders said their organization generated more than 25 billion U.S. dollars in revenue annually.
Show more
Release date
June 2017
Region
Worldwide
Survey time period
November to December 2016
Number of respondents
450 respondents
Special properties
contact center industry leaders
Supplementary notes
The source does not specify a type of survey or age of the respondents.

More information

Statista Accounts: Access All Statistics. Starting from $588 / Year

Basic Account

Get to know the platform

You only have access to basic statistics.

Register for free

Premium Account

Your perfect start with Statista

  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references

$49 / Month *

Corporate Account

Full access

Corporate solution including all features.

Send request

* All products require an annual contract.
   Prices do not include sales tax
   (New York residents only).
Leading companies trust Statista:
Statista has been my savior on several occasions. The site is easy to maneuver and the data is in a format that can go right into a report or presentation.
Marlene Greenfield

Marlene Greenfield
Vice President, Hearst Magazines

Statistics on "Call centers in the U.S."

  • Industry overview
The most important statistics
  • Leading companies
The most important statistics
  • Employment
The most important statistics
  • Operations
The most important statistics
Need help with using Statista for your research? Tutorials and first steps

Further Content: Statistics, Studies, and Topic Pages

Statistics on the topic

Topics

About Statista

Learn more about how Statista can support your business.

Request webinar
Do you have any questions about our business solutions?

We provide you with detailed information about our Corporate Account.

News