What are the annual net revenues of your organization?

Revenue distribution of contact centers worldwide as of December 2016 This statistic shows the revenue distribution of contact centers worldwide as of December 2016. During the survey, 13 percent of contact center industry leaders said their organization generated more than 25 billion U.S. dollars in revenue annually.
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Annual revenue in U.S. dollarsShare of respondents
Less than 250 million U.S. dollars24%
250 million to less than 500 milllion U.S. dollars9%
500 million to less than one billion U.S. dollars8%
One billion to less than five billion U.S. dollars19%
Five billion to less than 15 billion U.S. dollars19%
15 billion to less than 25 bilion U.S. dollars4%
More than 25 billion U.S. dollars13%
Unknown5%
Annual revenue in U.S. dollarsShare of respondents
Less than 250 million U.S. dollars24%
250 million to less than 500 milllion U.S. dollars9%
500 million to less than one billion U.S. dollars8%
One billion to less than five billion U.S. dollars19%
Five billion to less than 15 billion U.S. dollars19%
15 billion to less than 25 bilion U.S. dollars4%
More than 25 billion U.S. dollars13%
Unknown5%

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Description Source More information
This statistic shows the revenue distribution of contact centers worldwide as of December 2016. During the survey, 13 percent of contact center industry leaders said their organization generated more than 25 billion U.S. dollars in revenue annually.
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Release date
June 2017
Region
Worldwide
Survey time period
November to December 2016
Number of respondents
450 respondents
Special properties
contact center industry leaders
Supplementary notes
The source does not specify a type of survey or age of the respondents.

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