This statistic gives the number of call centers opened or expanded from 2016 to 2020, by region or country. In 2020, 138 call centers were opened or expanded in the United States.
The state with the most call center employees in the U.S. was Texas, with over 288,200 employees.
Number of call centers opened or expanded from 2016 to 2020, by region or country
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Site Selection Group. (April 1, 2021). Number of call centers opened or expanded from 2016 to 2020, by region or country [Graph]. In Statista. Retrieved June 25, 2022, from https://www.statista.com/statistics/802224/number-of-call-centers-opened-or-expanded-by-region/
Site Selection Group. "Number of call centers opened or expanded from 2016 to 2020, by region or country." Chart. April 1, 2021. Statista. Accessed June 25, 2022. https://www.statista.com/statistics/802224/number-of-call-centers-opened-or-expanded-by-region/
Site Selection Group. (2021). Number of call centers opened or expanded from 2016 to 2020, by region or country. Statista. Statista Inc.. Accessed: June 25, 2022. https://www.statista.com/statistics/802224/number-of-call-centers-opened-or-expanded-by-region/
Site Selection Group. "Number of Call Centers Opened or Expanded from 2016 to 2020, by Region or Country." Statista, Statista Inc., 1 Apr 2021, https://www.statista.com/statistics/802224/number-of-call-centers-opened-or-expanded-by-region/
Site Selection Group, Number of call centers opened or expanded from 2016 to 2020, by region or country Statista, https://www.statista.com/statistics/802224/number-of-call-centers-opened-or-expanded-by-region/ (last visited June 25, 2022)