Number of call centers opened or expanded by region 2016-2021
In 2021, the United States was the country with the highest number of call centers that were open or expanded in this year. The majority of countries or regions featured in this survery including the United States decreased the number of call centers that were newly opened or expanded since 2020.
As the United States opened less call centers in 2021, the number of contact center employees accordingly decreased between 2020 and 2021.
As the United States opened less call centers in 2021, the number of contact center employees accordingly decreased between 2020 and 2021.
