Methods used to communicate with businesses in the United States in 2012

The statistic shows methods United States consumers used to communicate with businesses in 2012. Of the consumers questioned in this survey, 56 percent reported to have used e-mail to contact businesses or services.

Which of these methods do you ever use to communicate with business about goods and services?

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Source

Release date

December 2012

Region

United States

Survey time period

September 2012

Number of respondents

n = 1,004

Age group

18 years and older

Special properties

Base: all who make any sort of contact with: friends and family

Method of interview

Online survey

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