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Premise-based call center cloud plans in North America as of April 2017

Published by Statista Research Department, Dec 19, 2022
This statistic shows the share of premise-based call centers planning to move to the cloud in North America as of April 2017. During the survey, 19 percent of respondents said their call center would never plan to move from premise-based to cloud-based.

Share of premise-based call centers planning to move to the cloud in North America as of April 2017

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Release date

July 2017

Region

North America

Survey time period

April 2017

Number of respondents

144 respondents

Special properties

call center professionals

Method of interview

Online survey

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