This statistic shows the share of premise-based call centers planning to move to the cloud in North America as of April 2017. During the survey, 19 percent of respondents said their call center would never plan to move from premise-based to cloud-based.
Share of premise-based call centers planning to move to the cloud in North America as of April 2017
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Evolve IP. (July 10, 2017). Share of premise-based call centers planning to move to the cloud in North America as of April 2017 [Graph]. In Statista. Retrieved September 28, 2020, from https://www.statista.com/statistics/321731/premise-based-call-center-cloud-plans-in-north-america/
Evolve IP. "Share of premise-based call centers planning to move to the cloud in North America as of April 2017." Chart. July 10, 2017. Statista. Accessed September 28, 2020. https://www.statista.com/statistics/321731/premise-based-call-center-cloud-plans-in-north-america/
Evolve IP. (2017). Share of premise-based call centers planning to move to the cloud in North America as of April 2017. Statista. Statista Inc.. Accessed: September 28, 2020. https://www.statista.com/statistics/321731/premise-based-call-center-cloud-plans-in-north-america/
Evolve IP. "Share of Premise-based Call Centers Planning to Move to The Cloud in North America as of April 2017." Statista, Statista Inc., 10 Jul 2017, https://www.statista.com/statistics/321731/premise-based-call-center-cloud-plans-in-north-america/
Evolve IP, Share of premise-based call centers planning to move to the cloud in North America as of April 2017 Statista, https://www.statista.com/statistics/321731/premise-based-call-center-cloud-plans-in-north-america/ (last visited September 28, 2020)
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