This statistic shows the share of premise-based call centers planning to move to the cloud in North America as of April 2017. During the survey, 19 percent of respondents said their call center would never plan to move from premise-based to cloud-based.
Share of premise-based call centers planning to move to the cloud in North America as of April 2017
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This statistic shows the share of premise-based call centers planning to move to the cloud in North America as of April 2017. During the survey, 19 percent of respondents said their call center would never plan to move from premise-based to cloud-based.
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