| Share of respondents | |
|---|---|
| Attractive deals/promotions/sales | 50% |
| Interested in new product offerings | 33% |
| Received a promotion via email or text/SMS message | 27% |
| To research products on social media before I buy them | 21% |
| Because I shop with them | 20% |
| Friend's or expert's recommendation | 19% |
| Advertising (e.g. TV, outdoor, newspaper/magazine, website) | 16% |
| Opportunity to participate in competitions through social media | 15% |
| Had a good or bad experience and wanted to provide feedback through social media | 12% |
| Flyer or recommendation in-store | 12% |
| The brand provides customer service through social media | 12% |
| To learn about and provide feedback on a brand's social/environmental commitment | 11% |
| The opportunity to influence product design | 9% |
| Brand contacted me through social media | 9% |
| Interested in interacting with the brand and its online followers | 9% |
This statistic gives information on the attractiveness of a brand's social media page to consumers worldwide in 2014. The survey revealed that 33 percent of consumers' visit a brand's social media page because they are interested in new product offerings.
