Trust in brands allowing customer comments on their distribution channels France 2015

This statistic shows the results of a survey regarding purchases on social networks in France in 2015. 44 percent of respondents stated that they would rather trust brands that allow access to customer comments regarding their products or services on all their distribution channels.

Do you trust brands which allow access to customer comments on all their distribution channels (social networks, stores, websites) ?

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Source

Release date

February 2015

Region

France

Survey time period

January 28 to 29, 2015

Number of respondents

1,012 respondents

Age group

18 years and older

Method of interview

Computer-assisted web interviews (CAWI)

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Statistics on "Social network usage in France "

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