Internet banking use by branch usage in the UK 2015

This statistic displays the internet banking frequency of current account holders in the United Kingdom (UK) as of the first quarter of 2015, listed by their branch usage frequency. It was reported that over a half (55%) of high frequency branch users (people who used the branch once a week or more) had never used internet banking.

Internet banking frequency of current account holders in the United Kingdom (UK) in 2015, by branch use

Frequency of internet banking	Every day	Once a week or more	2-3 times a month	Once a month	Once every 2-3 months	Twice a year or less often	Never
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Release date

April 2015

More information

Region

United Kingdom

Survey time period

February 12 to March 27, 2015

Number of respondents

4,520*

Age group

18 years and older

Special properties

internet banking users.

Method of interview

Telephone interview

Supplementary notes

* Nearly 4.55 thousand completed interviews out of the 120 thousand sample drawn from the personal current account holders databank, provided by all major UK banks. Data was weighted to correct oversampling.
Of these 4.55 thousand, 3,007 were internet banking users.
* n (Never use branch) = 372; n (Low branch usage) = 1,482; n (Medium branch usage) = 2,233; n (High branch usage) = 433.

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