UK banking: customer switching intentions if all banks charged fees in 2013-2014

This statistic presents the likelihood of the (intended) switch of customers current bank accounts in the United Kingdom (UK), provided that every bank charged for a bank account - in May 2014. Responses presented constitute a subsample of 59 percent of the total sample, which is the positive end of the scale (answers from " completely agree " to " slightly agree "). 12 percent of the subsample of respondents completely agreed with the possibility of switching their bank account given that all banks would charge fees.

Likelihood of switching current bank account if all banks charged fees in the United Kingdom (UK) from 2013 to 2014

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Source

Release date

May 2014

Region

United Kingdom

Survey time period

2013 to 2014

Number of respondents

2000*

Age group

18 years and older

Special properties

retail banking customers

Supplementary notes

The source provides the following information: "Nationally represantive sample of more than 2000 retail banking customers interviewed during April&May 2014."

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Statistics on "Current bank accounts in the United Kingdom (UK)"

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