UK banking: customer switching intentions 2013-2014

Customers intending to switch their current bank in the United Kingdom (UK), as of May 2014

by Statista Research Department, last edited May 31, 2014
UK banking: customer switching intentions 2013-2014 This statistic presents customer intentions with regards to switching their current retail bank accounts in the United Kingdom (UK), in comparison for October 2013 and May 2014. In May 2014 12 percent of respondents intended to switch their banks, which constituted a one percent increase from October 2013.
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Customers intending to switch their current bank in the United Kingdom (UK), as of May 2014

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October 2013May 2014
Yes11%12%
Unsure7%14%
Probably not30%36%
Definitely not52%38%
October 2013May 2014
Yes11%12%
Unsure7%14%
Probably not30%36%
Definitely not52%38%
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by Statista Research Department, last edited May 31, 2014
This statistic presents customer intentions with regards to switching their current retail bank accounts in the United Kingdom (UK), in comparison for October 2013 and May 2014. In May 2014 12 percent of respondents intended to switch their banks, which constituted a one percent increase from October 2013.
Show more
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Statistics on "Current bank accounts in the United Kingdom (UK)"
  • Current bank accounts market
  • Current accounts: banking channels
  • Current accounts: satisfaction of account holder
  • Switching the current bank account
  • Shopping around for the current bank account
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