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Reasons to cancel online purchases in Sweden 2016
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Reasons to cancel online purchases in Sweden 2016
Reasons to cancel online purchases in Sweden in 2016
This statistic displays the most common reasons for online purchase cancellations in Sweden in 2016. The most common reason for cancelling online orders was that the online shop lacked right payment options. 19 percent of respondents cancelled their purchase due to low trust in the webshop.
Reasons to cancel online purchases in Sweden in 2016
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Description
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This statistic displays the most common reasons for online purchase cancellations in Sweden in 2016. The most common reason for cancelling online orders was that the online shop lacked right payment options. 19 percent of respondents cancelled their purchase due to low trust in the webshop.
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- Release date
- October 2016
- Region
- Sweden
- Survey time period
- Q2 2016
- Method of interview
- Online survey
- Supplementary notes
-
The source adds the following information: "The survey is based on interviews conducted with more than 5,000 internet users in Sweden, Denmark and Norway. The report also contains data from DIBS’ database based on transactions by thousands of online stores, as well as knowledge from DIBS’ e-commerce experts."
Original survey question: "Why did you cancel the purchase?"
Source
- Show sources information
- As a Premium user you get access to the detailed source references and background information about this statistic.
- Show publisher information
- Release date
- October 2016
More information
- Region
- Sweden
- Survey time period
- Q2 2016
- Method of interview
- Online survey
- Supplementary notes
-
The source adds the following information: "The survey is based on interviews conducted with more than 5,000 internet users in Sweden, Denmark and Norway. The report also contains data from DIBS’ database based on transactions by thousands of online stores, as well as knowledge from DIBS’ e-commerce experts."
Original survey question: "Why did you cancel the purchase?"
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