Billing issue Pay TV users experience with their provider in the UK 2015

Share of most common billing related issues reported by pay TV users during recent contact with providers in the United Kingdom (UK) in 2015

Download
Show detailed source information?
Register for free
Already a member?
Log in
Sources

Use Ask Statista Research Service

Release date

January 2016

Region

United Kingdom

Survey time period

October 2015

Number of respondents

1,000 respondents

Special properties

UK households who contacted their Pay TV provider

Method of interview

Online survey

Supplementary notes

* This question was phrased by the source as follows: "And more specifically, which of the following best describes what the issue with [PROVIDER] was concerning?''

*The source adds the following information: "Respondents were shown a different list of reasons to choose from dependent on whether they said their most recent contact was regarding a billing, fault and repair or general issue. To enable a comparison the data in Figure 15 was expressed as a proportion of all those that had contacted their pay TV provider in the 3 months prior to the interview (July to September 2015)"

Citation formats
Access all statistics starting from $1,788 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$149 USD $199 USD
per month, billed annually 1
25% off until Sep 30th
  • Free Statistics
  • Premium Statistics
  • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 5 people
$959 USD
per month, billed annually 1
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Statistics on " Pay TV worldwide "

Other statistics that may interest you Pay TV worldwide

Overview

5

Revenues

8

Subscribers

8

Providers

6

Further related statistics

2
Access all statistics starting from $1,788 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$149 USD $199 USD
per month, billed annually 1
25% off until Sep 30th
  • Free Statistics
  • Premium Statistics
  • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 5 people
$959 USD
per month, billed annually 1
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Learn more about how Statista can support your business.