This statistic displays the top four billing issues reported by pay TV users in the United Kingdom (UK) in 2015. The main issues reported by users was the bill being higher than expected coming from nine percent of people.
Share of most common billing related issues reported by pay TV users during recent contact with providers in the United Kingdom (UK) in 2015
* This question was phrased by the source as follows: "And more specifically, which of the following best describes what the issue with [PROVIDER] was concerning?''
*The source adds the following information: "Respondents were shown a different list of reasons to choose from dependent on whether they said their most recent contact was regarding a billing, fault and repair or general issue. To enable a comparison the data in Figure 15 was expressed as a proportion of all those that had contacted their pay TV provider in the 3 months prior to the interview (July to September 2015)"
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Ofcom. (January 29, 2016). Share of most common billing related issues reported by pay TV users during recent contact with providers in the United Kingdom (UK) in 2015 [Graph]. In Statista. Retrieved September 19, 2024, from https://www.statista.com/statistics/649372/billing-issue-pay-tv-users-experience-with-their-provider-in-the-uk/
Ofcom. "Share of most common billing related issues reported by pay TV users during recent contact with providers in the United Kingdom (UK) in 2015." Chart. January 29, 2016. Statista. Accessed September 19, 2024. https://www.statista.com/statistics/649372/billing-issue-pay-tv-users-experience-with-their-provider-in-the-uk/
Ofcom. (2016). Share of most common billing related issues reported by pay TV users during recent contact with providers in the United Kingdom (UK) in 2015. Statista. Statista Inc.. Accessed: September 19, 2024. https://www.statista.com/statistics/649372/billing-issue-pay-tv-users-experience-with-their-provider-in-the-uk/
Ofcom. "Share of Most Common Billing Related Issues Reported by Pay Tv Users during Recent Contact with Providers in The United Kingdom (Uk) in 2015." Statista, Statista Inc., 29 Jan 2016, https://www.statista.com/statistics/649372/billing-issue-pay-tv-users-experience-with-their-provider-in-the-uk/
Ofcom, Share of most common billing related issues reported by pay TV users during recent contact with providers in the United Kingdom (UK) in 2015 Statista, https://www.statista.com/statistics/649372/billing-issue-pay-tv-users-experience-with-their-provider-in-the-uk/ (last visited September 19, 2024)
Share of most common billing related issues reported by pay TV users during recent contact with providers in the United Kingdom (UK) in 2015 [Graph], Ofcom, January 29, 2016. [Online]. Available: https://www.statista.com/statistics/649372/billing-issue-pay-tv-users-experience-with-their-provider-in-the-uk/
