Share of people who returned online purchases in Denmark 2016, by gender and age

This survey investigated how many online shoppers returned products after having used them although they didn't plan to keep them, broken down by gender and age group. 14 percent of respondents aged between 50 and 59 years said they have returned used products which they bought online.

Have you tried to return online bought products which you have used more than you could have in a physical shop, but didn't want to keep anyway?

Share of respondents
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Release date

June 2016



Survey time period

May 2016

Number of respondents

1,010 respondents

Supplementary notes

Original survey question: "Har du prøvet at returnere en vare købt på nettet inden for de 14 dages returret, som du har taget i brug (mere end du kunne i en butik), men alligevel ikke ønskede at beholde?"

This statistic shows the percentage of respondents that answered "yes".

Survey question implied that products were returned within 14 days after purchase in accordance to the return policy.

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