Share of companies with customer support in the Netherlands 2016, by social network

Published by
Stacy Jo Dixon,
Apr 28, 2022
This statistic illustrates the share of companies with online customer support in the Netherlands in 2016, by platform. During the surveyed period in 2016, roughly 45 percent of the responding organizations indicated they use YouTube for web customer support.

Which platforms or social media are used for online customer support?*

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Sources

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Release date

January 2017

Region

Netherlands

Survey time period

November 1, 2016 to November 18, 2016

Number of respondents

97 respondents

Special properties

Dutch organizations; B2C, B2B, for profit and non-profit organizations

Method of interview

Online survey

Supplementary notes

* This question was phrased by the source as follows: "What are the networks on which webcare is active?"
The question was originally phrased by the source in Dutch as follows: "Wat zijn de netwerken waarop webcare actief is?"

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