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Share of companies with customer support in the Netherlands 2016, by social network

Which platforms or social media are used for online customer support?*

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Sources

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Release date

January 2017

Region

Netherlands

Survey time period

November 1, 2016 to November 18, 2016

Number of respondents

97 respondents

Special properties

Dutch organizations; B2C, B2B, for profit and non-profit organizations

Method of interview

Online survey

Supplementary notes

* This question was phrased by the source as follows: "What are the networks on which webcare is active?"
The question was originally phrased by the source in Dutch as follows: "Wat zijn de netwerken waarop webcare actief is?"

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