U.S. consumer perception of Amazon as a company 2017

The statistic shows U.S. consumer opinions on Amazon in general as of March 2017. As of the Statista survey, 67 percent of survey respondents stated that they liked using Amazon. A third of respondents also stated that Amazon was an integral part of their life.

Which of the following statements do you agree with regarding Amazon?

Share of respondents
I like using Amazon67%
With Amazon I get what I need57%
I trust Amazon with my payment information53%
Amazon takes the interests of its customers seriously38%
Amazon assumes a pioneering role in this day and age35%
Amazon is an integral part of my life32%
Amazon respects my privacy32%
I would like to see more products and services from Amazon27%
There are no alternatives to Amazon18%
None of the above12%
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Release date

April 2017


United States

Survey time period

March 22 to March 27, 2017

Number of respondents

940 respondents

Age group

18 years and older

Special properties

know Amazon

Method of interview

Online survey

Supplementary notes

Multiple answers were possible.

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Statistics on "Google, Apple, Facebook, and Amazon (GAFA)"

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