The combined number of full- and part-time employees of Amazon.com has increased significantly since 2017. Amazon’s headcount peaked in 2021 when the American multinational e-commerce company employed 1,608,000 full- and part-time employees, not counting external contractors. However, in 2022, the number dropped to 1,541,000.
The workforce reduction of Amazon follows the mass layoffs hitting the entire e-commerce sector. With the full reopening of physical stores after the COVID-19 pandemic, online shopping demand decreased, leading online retailers to restructure their businesses, including personnel costs.
With online retail sales growing slower due to recession and inflation, Amazon can still leverage other profitable revenue segments — from media subscriptions to server hosting and cloud services. On top of that, in 2022 Amazon monitored small enterprises operating in different fields and strategically invested in them, as disclosed startup acquisitions indicate.
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Amazon. (February 3, 2023). Number of Amazon.com employees from 2007 to 2022 [Graph]. In Statista. Retrieved September 27, 2023, from https://www.statista.com/statistics/234488/number-of-amazon-employees/
Amazon. "Number of Amazon.com employees from 2007 to 2022." Chart. February 3, 2023. Statista. Accessed September 27, 2023. https://www.statista.com/statistics/234488/number-of-amazon-employees/
Amazon. (2023). Number of Amazon.com employees from 2007 to 2022. Statista. Statista Inc.. Accessed: September 27, 2023. https://www.statista.com/statistics/234488/number-of-amazon-employees/
Amazon. "Number of Amazon.Com Employees from 2007 to 2022." Statista, Statista Inc., 3 Feb 2023, https://www.statista.com/statistics/234488/number-of-amazon-employees/
Amazon, Number of Amazon.com employees from 2007 to 2022 Statista, https://www.statista.com/statistics/234488/number-of-amazon-employees/ (last visited September 27, 2023)
Number of Amazon.com employees from 2007 to 2022 [Graph], Amazon, February 3, 2023. [Online]. Available: https://www.statista.com/statistics/234488/number-of-amazon-employees/