Free returns: U.S. consumers' likeliness to shop more online 2016

Published by Statista Research Department, Jun 7, 2016
This statistic illustrates the findings of U.S. consumer surveys from 2014 to 2016 regarding the likeliness of U.S. consumers to shop more online if free returns or exchanges were available. In 2016, 68 percent of the respondents said free returns or exchanges would make them shop more online.

Likeliness of U.S. consumers to shop more online if free returns or exchanges were available from 2014 to 2016

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Source

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Release date

June 2016

Region

United States

Survey time period

2016

Number of respondents

1,400 respondents

Age group

18 years and older

Special properties

Online consumers across the U.S.

Supplementary notes

The source does not specify the type of survey.

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