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Customer live chat duration worldwide 2016-2019

Published by Statista Research Department, Nov 4, 2020
This statistic illustrates the customer live chat duration worldwide from 2016 to 2019. In 2019, customers spent an average of 715 seconds (or 11 minutes and 55 seconds) on live chats.

Customer live chat duration worldwide from 2016 to 2019 (in seconds)

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© Statista 2020

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Source

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Release date

January 2020

Region

Worldwide

Survey time period

2016 to 2019

Supplementary notes

Values prior to 2018 were taken from previous editions.

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