Switch to new internet provider in the last 3 years in the Netherlands 2017-2018

The statistic displays the results of a consumer survey in the Netherlands in 2017 and 2018 in which participants were asked whether they have switched to another internet provider in the last three years. In 2018, 80 percent of respondents indicated that they had not switched internet provider in the last three years, although some had considered doing so. 20 percent of respondents had chosen to change providers in the past three years.

Did you switch to another internet provider in the last three years?

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Source

Release date

April 2019

Region

Netherlands

Survey time period

April 03, 2018 to April 09, 2018

Number of respondents

N 2017 = 527; N 2018 = 975

Age group

18 years and older

Special properties

respondents responsible for choice of internet provider or owning one or more mobile phone subscriptions

Method of interview

Online survey

Supplementary notes

This question was phrased by the source as follows: ''Bent u in de afgelopen drie jaar overgestapt naar een nieuwe aanbieder voor internet?''

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