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Current chatbot ability in U.S., Canada & U.K. 2019

Current chatbot ability in customer service in the United States, Canada and U.K. in 2019

by E. Mazareanu, last edited Jun 19, 2019
Current chatbot ability in U.S., Canada & U.K. 2019 This statistic shows current chatbot ability in customer service in the United States, Canada and U.K. in 2019. During the survey, 55 percent of enterprise customer service decision makers in the U.S., Canada and U.K. mentioned their chatbots understand the value of the customer and their history of transactions/ interactions with the company.
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Current chatbot ability in customer service in the United States, Canada and U.K. in 2019

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