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E-government services usage in Poland 2014-2020, by activity

Share of individuals using e-government services* in the last 12 months in Poland from 2014 to 2020, by type of activity

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Release date

December 2020



Survey time period

2014 to 2020

Supplementary notes

* The use of e-government services includes, inter alia, the websites usage in relation to civic obligations (e.g. tax returns, change of residence), rights (e.g. social assistance), official documents (e.g. identity cards, birth certificates), public educational services (e.g. libraries, information and school or university enrolment), public health services (e.g. hospitals); excluding handwritten e-mails.

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Statistics on "Digital services in Poland"

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