Share of people using online services in the Netherlands 2018, by age

Which online services have you used in the past 3 months?*

Share of people using online services in the Netherlands 2018, by age This statistic shows the responses to the survey question: "Which online services have you used over the past 3 months?". The figure illustrates the share of individuals who used the internet for online services concerning education, government and health in the Netherlands in 2018, by age. As of 2018, roughly 58 percent of 35 to 45-year-olds in the Netherlands said they used the internet to download official documents.
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Which online services have you used in the past 3 months?*

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AgeSearching government or public institutionsDownloading official documents from government or public institutionSending filled out forms to government or public institutionMake an appointment at a hospital or health care centerCloud computingPaying for saving files
12-1844.9%17.3%15.6%12.4%57%4.1%
18-2579.3%54.9%52%26.5%69.2%11.4%
25-3584.1%64.8%70.5%33.9%62.6%17.1%
35-4582.4%57.5%66.5%32.1%53.4%14.8%
45-5581.2%57%61.6%25.5%45.3%11.7%
55-6571.7%50.9%78.4%25.7%34.7%9.7%
65-7561.5%48%47.8%22.3%23.2%6%
75+39.1%29.2%30.9%12.1%11.3%1.2%
AgeSearching government or public institutionsDownloading official documents from government or public institutionSending filled out forms to government or public institutionMake an appointment at a hospital or health care centerCloud computingPaying for saving files
12-1844.9%17.3%15.6%12.4%57%4.1%
18-2579.3%54.9%52%26.5%69.2%11.4%
25-3584.1%64.8%70.5%33.9%62.6%17.1%
35-4582.4%57.5%66.5%32.1%53.4%14.8%
45-5581.2%57%61.6%25.5%45.3%11.7%
55-6571.7%50.9%78.4%25.7%34.7%9.7%
65-7561.5%48%47.8%22.3%23.2%6%
75+39.1%29.2%30.9%12.1%11.3%1.2%
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This statistic shows the responses to the survey question: "Which online services have you used over the past 3 months?". The figure illustrates the share of individuals who used the internet for online services concerning education, government and health in the Netherlands in 2018, by age. As of 2018, roughly 58 percent of 35 to 45-year-olds in the Netherlands said they used the internet to download official documents.
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Release date
October 2018
Region
Netherlands
Survey time period
2018
Number of respondents
4,500 respondents
Age group
12 years and older
Special properties
individuals who are part of a private household; internet for private usage
Method of interview
Computer-assisted telephone interviews (CATI)
Supplementary notes
* The source states that the survey question concerned "the activities of respondents in the 3 months prior to the study." The possible activities have been divided into different categories, relating to: "education, website usage, finances, health, using the internet as storage (cloud computing)"

Multiple answers possible.
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