E-government service usage of individuals in EU28 countries 2013

This statistic presents the share of individual persons in selected European countries who made use of e-government services. In 2013, 49 percent of individuals in Germany accessed e-government services. The EU28 average was 41 percent.

Individual usage of e-government services in selected European countries in 2013

Share of individuals
Denmark85%
Sweden78%
Finland69%
France60%
Slovenia52%
Belgium50%
Germany49%
Estonia48%
Ireland45%
Spain44%
EU2841%
United Kingdom41%
Greece36%
Lithuania34%
Cyprus30%
Bulgaria23%
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Source

Release date

September 2014

Region

Europe

Survey time period

2013

Supplementary notes

Within the last 12 months before the survey for private purposes. Derived variable on use of eGovernment services. Individuals used at least one of the following services: for obtaining services from public authorities websites, for downloading official forms, for sending filled in forms.

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Statistics on "E-government"

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