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Most important factors of shopping center customer service in the U.S. 2019

In 2019, 63 percent of consumers from the United States stated that they considered the cleanliness of restrooms in a shopping center to be an important element of customer service. Another important element chosen was the availability of convenient/valet parking.

Most important elements of shopping center customer service in the United States as of 2019

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Sources

Release date

February 2019

Region

United States

Survey time period

January 28 to 30, 2019

Number of respondents

1,002 respondents

Method of interview

Online survey

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