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Organizations perceiving CX as a competitive differentiator worldwide by sector 2019

Share of organizations that view customer experience (CX) as a competitive differentiator worldwide in 2019, by sector

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Sources

Release date

March 2020

Region

Worldwide

Survey time period

July 15 to November 15, 2019

Number of respondents

1,019 respondents

Method of interview

Questionnaire

Supplementary notes


To retrieve the data, select the 1.1 question, apply Sector as a filter and press View each sector as a separate chart.

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