Between 2020 and 2021, shopping online for fast-moving consumer goods (FMCG) has become increasingly popular in Italy. All age groups of respondents taking part in a survey over the considered period showed increased e-commerce penetration. As of 2021, the share of online shoppers aged 35 to 49 grew by 5.7 percent compared to the previous year.
Percentage growth of Fast Moving Consumer Goods (FMCG) e-commerce penetration in Italy in 2020 and 2021, by age group
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Statistics on Online shopping in Italy
Overview
6
- Premium Statistic Leading online purchase categories in Italy 2021, by market share
- Premium Statistic Annual growth in e-commerce revenue in Italy 2021-2022
- Premium Statistic Monthly online retail sales index in Italy 2021-2022
- Premium Statistic Sales value share of CPG in Italy 2022, by store format
- Premium Statistic Number of online shoppers in selected European countries 2021
- Premium Statistic E-commerce spending per capita in Europe 2021, by country
Usage
7
- Premium Statistic E-commerce penetration in Italy 2020-2021
- Premium Statistic Average online order value in Italy 2020-2022
- Premium Statistic Average online shopper spend in Italy Q4 2020-Q3 2022
- Premium Statistic Online cart abandonment rate in Italy 2022, by device
- Premium Statistic Percentage increase of FMCG e-commerce users in Italy 2020-2021, by age group
- Premium Statistic FMCG e-commerce penetration in Italy 2019-2021, by age group
- Premium Statistic Average product return rates among digital shoppers in Europe 2021
Pre-purchase behavior
6
- Premium Statistic Online vs. offline product research by category in Italy 2022
- Premium Statistic Reason to use price comparison websites in Italy 2021
- Premium Statistic Drivers of online purchases in Italy 2022
- Premium Statistic Sources of inspiration for new products in Italy 2022
- Premium Statistic Intended e-commerce spend share in Italy 2022, by category
- Premium Statistic Second-hand products most searched online in Italy 2021
Payment and delivery
6
- Premium Statistic Most common online payments by type in Italy 2022
- Premium Statistic Most popular e-commerce payment methods in Italy 2016-2021
- Premium Statistic Impact of inflation on preferred e-commerce payment method in Italy 2022
- Premium Statistic Popular products to buy with buy now, pay later (BNPL) in Italy 2021
- Premium Statistic Favorite e-commerce shipping methods in Italy 2021
- Premium Statistic Most returned online purchases by category in Italy 2022
Spotlight: social commerce
3
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Consorzio Netcomm. (September 27, 2021). Percentage growth of Fast Moving Consumer Goods (FMCG) e-commerce penetration in Italy in 2020 and 2021, by age group [Graph]. In Statista. Retrieved March 27, 2023, from https://www.statista.com/statistics/1281342/fmcg-e-commerce-user-increase-by-age-group-italy/
Consorzio Netcomm. "Percentage growth of Fast Moving Consumer Goods (FMCG) e-commerce penetration in Italy in 2020 and 2021, by age group ." Chart. September 27, 2021. Statista. Accessed March 27, 2023. https://www.statista.com/statistics/1281342/fmcg-e-commerce-user-increase-by-age-group-italy/
Consorzio Netcomm. (2021). Percentage growth of Fast Moving Consumer Goods (FMCG) e-commerce penetration in Italy in 2020 and 2021, by age group . Statista. Statista Inc.. Accessed: March 27, 2023. https://www.statista.com/statistics/1281342/fmcg-e-commerce-user-increase-by-age-group-italy/
Consorzio Netcomm. "Percentage Growth of Fast Moving Consumer Goods (Fmcg) E-commerce Penetration in Italy in 2020 and 2021, by Age Group ." Statista, Statista Inc., 27 Sep 2021, https://www.statista.com/statistics/1281342/fmcg-e-commerce-user-increase-by-age-group-italy/
Consorzio Netcomm, Percentage growth of Fast Moving Consumer Goods (FMCG) e-commerce penetration in Italy in 2020 and 2021, by age group Statista, https://www.statista.com/statistics/1281342/fmcg-e-commerce-user-increase-by-age-group-italy/ (last visited March 27, 2023)
Percentage growth of Fast Moving Consumer Goods (FMCG) e-commerce penetration in Italy in 2020 and 2021, by age group [Graph], Consorzio Netcomm, September 27, 2021. [Online]. Available: https://www.statista.com/statistics/1281342/fmcg-e-commerce-user-increase-by-age-group-italy/