Use of online chat to contact brands in the U.S. 2022, by generation

Use of website / application chat to contact brands among consumers in the United States as of June 2022, by age group

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Release date

September 2022

Region

United States

Survey time period

June 2022

Number of respondents

1,059 respondents

Supplementary notes

Original question: "Which of the following channels do you use to contact brands?"
The source does not provide information on the type of survey used or on the exact age of the responding consumers.

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