When asked which online shopping channels provided the best customer experience, almost three-quarters (73 percent) of Brazilian consumers surveyed placed the region's leading marketplaces at the top of the list. Other marketplaces were next, with 20 percent of respondents rating them as offering the best shopping experience.
Online shopping channels delivering the best customer experience in Brazil in 2022
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Share of respondents
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Wunderman Thompson Commerce. (August 1, 2022). Online shopping channels delivering the best customer experience in Brazil in 2022 [Graph]. In Statista. Retrieved July 27, 2024, from https://www.statista.com/statistics/1341178/online-shopping-channels-customer-experience-satisfaction-brazil/
Wunderman Thompson Commerce. "Online shopping channels delivering the best customer experience in Brazil in 2022." Chart. August 1, 2022. Statista. Accessed July 27, 2024. https://www.statista.com/statistics/1341178/online-shopping-channels-customer-experience-satisfaction-brazil/
Wunderman Thompson Commerce. (2022). Online shopping channels delivering the best customer experience in Brazil in 2022. Statista. Statista Inc.. Accessed: July 27, 2024. https://www.statista.com/statistics/1341178/online-shopping-channels-customer-experience-satisfaction-brazil/
Wunderman Thompson Commerce. "Online Shopping Channels Delivering The Best Customer Experience in Brazil in 2022." Statista, Statista Inc., 1 Aug 2022, https://www.statista.com/statistics/1341178/online-shopping-channels-customer-experience-satisfaction-brazil/
Wunderman Thompson Commerce, Online shopping channels delivering the best customer experience in Brazil in 2022 Statista, https://www.statista.com/statistics/1341178/online-shopping-channels-customer-experience-satisfaction-brazil/ (last visited July 27, 2024)
Online shopping channels delivering the best customer experience in Brazil in 2022 [Graph], Wunderman Thompson Commerce, August 1, 2022. [Online]. Available: https://www.statista.com/statistics/1341178/online-shopping-channels-customer-experience-satisfaction-brazil/