Main e-commerce and marketplace brands in Brazil 2022-2024, by NPS

Published by
Stephanie Chevalier,
Sep 17, 2024

E-commerce is the sector that Brazilian consumers are most likely to recommend to others, thanks to their satisfaction with the products and services in this segment. Amazon topped the rankings for the third consecutive year with a Net Promoter Score (NPS) of 78 in 2024.

Leading e-commerce and marketplace brands in Brazil from 2022 to 2024, by Net Promoter Score

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Release date

September 2024

Region

Brazil

Survey time period

2022 to 2024

Supplementary notes

This score measures to what extent consumers are satisfied with a product or service and how much they are willing to recommend it to another person, from 0 to 100 points.

The date of release is that of last access.

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Statistics on " E-commerce in Brazil "

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Overview

7

Categories

6

Retailers & marketplaces

8

Consumption

8

Online shopping holidays

7

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Topics

E-commerce in BrazilDigital retail media advertising in BrazilE-commerce in Latin AmericaInfluencer marketing in BrazilOnline food delivery in Brazil
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* For commercial use only

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