American customer satisfaction index for internet travel companies U.S. 2002-2019

American customer satisfaction index scores for internet travel companies in the United States from 2002 to 2019*

by S. Lock, last edited May 2, 2019
American customer satisfaction index for internet travel companies U.S. 2002-2019 This statistic shows the American Customer Satisfaction Index scores for internet travel companies in the United States from 2002 to 2019. Expedia received an American Customer Satisfaction Index score of 79 in 2019.
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American customer satisfaction index scores for internet travel companies in the United States from 2002 to 2019*

ExpediaTravelocity (Expedia)Orbitz (Expedia)PricelineTripAdvisorAll OthersCategory average
200280767671-7777
200378767771-7777
200476767573-7776
200579757472-7977
200678747572-7676
200775737373-7975
200877757472-7775
200979757676-7877
201079777573-7978
201177797676-7978
201276757674-7676
2013/2014**76747775-7877
201577757575-7878
201677787781-7979
201780777877-8079
201878808178-7878
201979778176828079
ExpediaTravelocity (Expedia)Orbitz (Expedia)PricelineTripAdvisorAll OthersCategory average
200280767671-7777
200378767771-7777
200476767573-7776
200579757472-7977
200678747572-7676
200775737373-7975
200877757472-7775
200979757676-7877
201079777573-7978
201177797676-7978
201276757674-7676
2013/2014**76747775-7877
201577757575-7878
201677787781-7979
201780777877-8079
201878808178-7878
201979778176828079
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by S. Lock, last edited May 2, 2019
This statistic shows the American Customer Satisfaction Index scores for internet travel companies in the United States from 2002 to 2019. Expedia received an American Customer Satisfaction Index score of 79 in 2019.
Show more
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