Delta Air Lines' load factor of 84 percent in 2022 represents a significant increase from the value recorded in 2021. The passenger load factor of U.S. airlines was 83.07 percent in 2022, making Delta above the average.
Delta's load factor
Passenger load factor is a measure of utilized available seating capacity calculated by dividing revenue passenger miles by available seat miles for a reporting period. Such a high load factor is a testament to the carrier's operational achievement, meaning that a large majority of Delta's flights operated at near capacity. From an economic standpoint, Delta's finances are positively influenced by this high load factor, as more passengers means more revenue.
Delta’s passenger satisfaction
A delicate tension for airlines is increasing efficiency, thereby raising passenger load, without giving passengers an overly crowded flight experience resulting in negative opinions of an airline. Delta seems to balance this well, as the company held a low rate of consumer complaints in 2022. The company had nearly 103 million passengers in 2021 and has the highest market value of publicly held airline companies worldwide as of 2022.
Delta Air Lines' passenger load factor from FY 2008 to FY 2022
Data include the operations of Delta's contract carriers under capacity purchase agreements. The figures for FY 2008 through FY 2018 were taken from a previous annual report.
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Delta Air Lines. (February 13, 2023). Delta Air Lines' passenger load factor from FY 2008 to FY 2022 [Graph]. In Statista. Retrieved September 01, 2024, from https://www.statista.com/statistics/221085/passenger-load-factor-of-delta-air-lines/
Delta Air Lines. "Delta Air Lines' passenger load factor from FY 2008 to FY 2022." Chart. February 13, 2023. Statista. Accessed September 01, 2024. https://www.statista.com/statistics/221085/passenger-load-factor-of-delta-air-lines/
Delta Air Lines. (2023). Delta Air Lines' passenger load factor from FY 2008 to FY 2022. Statista. Statista Inc.. Accessed: September 01, 2024. https://www.statista.com/statistics/221085/passenger-load-factor-of-delta-air-lines/
Delta Air Lines. "Delta Air Lines' Passenger Load Factor from Fy 2008 to Fy 2022." Statista, Statista Inc., 13 Feb 2023, https://www.statista.com/statistics/221085/passenger-load-factor-of-delta-air-lines/
Delta Air Lines, Delta Air Lines' passenger load factor from FY 2008 to FY 2022 Statista, https://www.statista.com/statistics/221085/passenger-load-factor-of-delta-air-lines/ (last visited September 01, 2024)
Delta Air Lines' passenger load factor from FY 2008 to FY 2022 [Graph], Delta Air Lines, February 13, 2023. [Online]. Available: https://www.statista.com/statistics/221085/passenger-load-factor-of-delta-air-lines/