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Customer service in McDonald's drive-thrus in the U.S. as of October 2013
Customer service in McDonald's drive-thrus in the U.S. as of October 2013
Customer service in McDonald's drive-thrus in the United States as of October 2013
by Statista Research Department,
last edited
Oct 1, 2013
This statistic shows the customer service in McDonald's drive-thrus in the United States as of October 2013. During the survey, pleasant customer service was experienced in 43.8 percent of McDonald's drive-thrus.
Customer service in McDonald's drive-thrus in the United States as of October 2013
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| Share of drive-thrus expressing the attribute | |
|---|---|
| Very friendly | 31.5% |
| Pleasant | 43.8% |
| Average | 17.4% |
| Lackadaisical/ mechanical | 6.9% |
| Rude | 0.3% |
| Share of drive-thrus expressing the attribute | |
|---|---|
| Very friendly | 31.5% |
| Pleasant | 43.8% |
| Average | 17.4% |
| Lackadaisical/ mechanical | 6.9% |
| Rude | 0.3% |
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by Statista Research Department,
last edited
Oct 1, 2013
This statistic shows the customer service in McDonald's drive-thrus in the United States as of October 2013. During the survey, pleasant customer service was experienced in 43.8 percent of McDonald's drive-thrus.
- Show sources information
- Show publisher information
- Release date
- October 2013
- Region
- United States
- Survey time period
- as of October 2013
- Supplementary notes
- The source does not provide a date of survey, the date of survey given is the publication date.
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Source
- Show sources information
- Show publisher information
- Release date
- October 2013
More information
- Region
- United States
- Survey time period
- as of October 2013
- Supplementary notes
- The source does not provide a date of survey, the date of survey given is the publication date.
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Statistics on "Quick service restaurant brands: McDonald's"
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Studies
- McDonald's
- Quick service restaurant brands: McDonald's
- McDonald's Form 10-K 2018
- McDonald's Annual Report 2017
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- Brand value of the 10 most valuable fast food brands worldwide in 2019 (in million U.S. dollars)
- McDonald's global brand value from 2006 to 2019 (in billion U.S. dollars)
- Leading chain restaurants in the United States in 2018, by sales (in billion U.S. dollars)
- Leading quick-service restaurant (QSR) chains in the United States in 2018, by systemwide sales (in billion U.S. dollars)
- Leading quick-service restaurant (QSR) chains in the United States in 2018, by sales per unit (in million U.S. dollars)
- Leading quick service restaurant (QSR) chains in the United States in 2018, by number of units
- Advertising spending of selected restaurant chains in the United States in 2017 (in million U.S. dollars)
- McDonald's Corporation's advertising costs from 2014 to 2018 (in million U.S. dollars)
- McDonald's Corporation advertising spending in the United States from 2009 to 2018 (in billion U.S. dollars)
- Advertising spending of McDonald's in Brazil in 2017 and 2018 (in million Brazilian reals)
- Share of Americans who visited McDonald's in the past 3 months in 2018, by age
- American customer satisfaction index scores for limited-service restaurant chains in the United States from 2006 to 2019*
- American customer satisfaction index scores of McDonald's restaurants in the United States from 2000 to 2019*
- Service attributes in McDonald's drive-thrus in the United States as of October 2018
- Frequency of eating at McDonald's among millennials in Germany in 2018, compared to the population
- Share of consumers who eat McDonald's in an average six months across Australia as at March 2018, by generation
- Customer service in Taco Bell drive-thrus in the United States as of October 2013
- Customer service in Burger King drive-thrus in the United States as of October 2013
- Customer service in Wendy's drive-thrus in the United States as of October 2013
- Service attributes in Taco Bell drive-thrus in the United States as of October 2018
- Customer service in fast food drive-thrus in the United States as of August 2015, by daypart
- Speed of service in fast food drive-thrus in the United States as of August 2015, by daypart (in seconds)
- Order accuracy in fast food drive-thrus in the United States as of August 2015, by daypart
- Customer service in fast food drive-thrus in the United States as of August 2015, by menu category
- Drive-thrus with OCBs in selected restaurant chains in the United States as of October 2013*
- Order accuracy in fast food drive-thrus in the United States as of August 2015, by menu category
- Speed of service in fast food drive-thrus in the United States as of August 2015, by menu category (in seconds)
- Share of quick service restaurants (QSR) in Canada with a drive-thru in 2014*
- Expenses of the company McDonald's Spain in 2014, by type (in thousand euros)
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