Customer service in McDonald's drive-thrus in the U.S. as of October 2013
Customer service in McDonald's drive-thrus in the United States as of October 2013
This statistic shows the customer service in McDonald's drive-thrus in the United States as of October 2013. During the survey, pleasant customer service was experienced in 43.8 percent of McDonald's drive-thrus.
Customer service in McDonald's drive-thrus in the United States as of October 2013
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| Share of drive-thrus expressing the attribute | |
|---|---|
| Very friendly | 31.5% |
| Pleasant | 43.8% |
| Average | 17.4% |
| Lackadaisical/ mechanical | 6.9% |
| Rude | 0.3% |
Source
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Statistics on "Quick service restaurant brands: McDonald's"
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