Service attributes in McDonald's drive-thrus in the U.S. as of October 2018

Service attributes in McDonald's drive-thrus in the United States as of October 2018

by Statista Research Department, last edited Oct 30, 2018
Service attributes in McDonald's drive-thrus in the U.S. as of October 2018 This statistic shows the service attributes in McDonald's drive-thrus in the United States as of October 2018. During the survey, an employee said "thank you" while serving a customer in 89.6 percent of McDonald's drive-thrus.
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Service attributes in McDonald's drive-thrus in the United States as of October 2018

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Share of drive-thrus
expressing the attribute
Thank you89.6%
Eye contact85.3%
Pleasant demeanor76.1%
Smile73.6%
Please41.7%
Share of drive-thrus
expressing the attribute
Thank you89.6%
Eye contact85.3%
Pleasant demeanor76.1%
Smile73.6%
Please41.7%
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by Statista Research Department, last edited Oct 30, 2018
This statistic shows the service attributes in McDonald's drive-thrus in the United States as of October 2018. During the survey, an employee said "thank you" while serving a customer in 89.6 percent of McDonald's drive-thrus.
Show more
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