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Primary industries of contact centers worldwide 2019
Primary industries of contact centers worldwide 2019
Which industry segment does your company serve?
by E. Mazareanu,
last edited
Aug 16, 2019
This statistic shows the most common primary industries served by contact centers worldwide as of February 2019. During the survey, 26 percent of contact center industry leaders said their organization's primary industry was financial services.
Which industry segment does your company serve?
Loading statistic...
| Share of respondents | |
|---|---|
| Financial services | 26% |
| Consumer | 24% |
| Services | 13% |
| Technology, media and telecommunications | 13% |
| Life sciences and health care | 11% |
| Energy, resources and industrials | 9% |
| Government and public services | 4% |
| Share of respondents | |
|---|---|
| Financial services | 26% |
| Consumer | 24% |
| Services | 13% |
| Technology, media and telecommunications | 13% |
| Life sciences and health care | 11% |
| Energy, resources and industrials | 9% |
| Government and public services | 4% |
© Statista 2019
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Source: Deloitte
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Description
Source
More information
by E. Mazareanu,
last edited
Aug 16, 2019
This statistic shows the most common primary industries served by contact centers worldwide as of February 2019. During the survey, 26 percent of contact center industry leaders said their organization's primary industry was financial services.
- Source
- Deloitte
- Show further sources information
- Show publisher information
- Release date
- May 2019
- Region
- Worldwide
- Survey time period
- November 2018 to February 2019
- Number of respondents
- 172 respondents
- Supplementary notes
- The source does not specify a type of survey or age of the respondents.
Free access to basic statistics
Source
- Source
- Deloitte
- Show further sources information
- Show publisher information
- Release date
- May 2019
More information
- Region
- Worldwide
- Survey time period
- November 2018 to February 2019
- Number of respondents
- 172 respondents
- Supplementary notes
- The source does not specify a type of survey or age of the respondents.
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Statistics on "Call centers in the U.S."
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