Primary industries of contact centers worldwide 2019

This statistic shows the most common primary industries served by contact centers worldwide as of February 2019. During the survey, 26 percent of contact center industry leaders said their organization's primary industry was financial services.

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Source

Release date

May 2019

Region

Worldwide

Survey time period

November 2018 to February 2019

Number of respondents

172 respondents

Supplementary notes

The source does not specify a type of survey or age of the respondents.

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Statistics on "Call centers in the U.S."

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