Customer complaints about mortgage endowments in the UK 2009-2018

Number of complaints regarding mortgage endowments in the United Kingdom (UK) from 2009/2010 to 2017/2018

Customer complaints about mortgage endowments in the UK 2009-2018 This statistic illustrates the number of complaints submitted to the Financial Ombudsman regarding mortgage endowments in the United Kingdom (UK) between the financial years of 2009/2010 to 2017/2018. It can be seen that the number of complaints regarding mortgage endowments decreased overall during the period under observation, reaching a total of under 1.1 thousand complaints as of 2017/2018. The largest number of complaints were found in 2013, when a total of approximately 4.66 thousand complaints were recorded.
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Number of complaints regarding mortgage endowments in the United Kingdom (UK) from 2009/2010 to 2017/2018

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Number of complaints
2017/18 1,078
2016/17 1,511
2015/16 1,938
2014/15 2,573
2013/14 3,573
2012/13 4,657
2011/12 3,267
2010/11 3,048
2009/10 3,573
Number of complaints
2017/18 1,078
2016/17 1,511
2015/16 1,938
2014/15 2,573
2013/14 3,573
2012/13 4,657
2011/12 3,267
2010/11 3,048
2009/10 3,573
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This statistic illustrates the number of complaints submitted to the Financial Ombudsman regarding mortgage endowments in the United Kingdom (UK) between the financial years of 2009/2010 to 2017/2018. It can be seen that the number of complaints regarding mortgage endowments decreased overall during the period under observation, reaching a total of under 1.1 thousand complaints as of 2017/2018. The largest number of complaints were found in 2013, when a total of approximately 4.66 thousand complaints were recorded.
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Release date
May 2018
Region
United Kingdom
Survey time period
2009/2010 to 2017/2018
Supplementary notes
Financial year ending 31st of March, respectively.
Data prior to 2016 is from previous reports.
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Statistics on "Mortgages in the United Kingdom (UK)"
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