Customer complaints about mortgage endowments in the UK 2009-2019

This statistic illustrates the number of complaints submitted to the Financial Ombudsman regarding mortgage endowments in the United Kingdom (UK) between the financial years of 2009/2010 to 2018/2019. It can be seen that the number of complaints regarding mortgage endowments decreased overall during the period under observation, reaching a total of nearly 1.07 thousand complaints as of 2018/2019. The largest number of complaints were found in 2013, when a total of approximately 4.66 thousand complaints were recorded.

Number of complaints regarding mortgage endowments in the United Kingdom (UK) from 2009/2010 to 2018/2019

Number of complaints
2018/191,067
2017/18 1,078
2016/17 1,511
2015/16 1,938
2014/15 2,573
2013/14 3,573
2012/13 4,657
2011/12 3,267
2010/11 3,048
2009/10 3,573
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Source

Release date

May 2019

Region

United Kingdom

Survey time period

2009/2010 to 2018/2019

Supplementary notes

Financial year ending 31st of March, respectively.
Data prior to 2017 is from previous reports.

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Statistics on "Mortgages in the United Kingdom (UK)"

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