Customer complaints related to investments and pensions in the UK 2017-2018

Distribution of investments and pensions related customer complaints in the United Kingdom (UK) from April 2017 to March 2018, by main issue

Customer complaints related to investments and pensions in the UK 2017-2018 This statistic illustrates the share of complaints to the Financial Ombudsman regarding investment and pension services and products in the United Kingdom (UK) in the financial year from April 2017 to March 2018. It can be seen that the largest share of complaints - 42 percent - were related to pensions at that time. A further 19 percent of complaints were with regard to packaged investment products as of 2017/2018.
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Distribution of investments and pensions related customer complaints in the United Kingdom (UK) from April 2017 to March 2018, by main issue

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Share of complaints
Pensions42%
Packaged investment products19%
Whole-of-life policies and savings endowments12%
Mortgage endowments9%
Stockbroking7%
Portfolio and fund management6%
Derivatives3%
Other general investment1%
Unit-linked bonds-
Annuities-
Personal pension plans-
Share of complaints
Pensions42%
Packaged investment products19%
Whole-of-life policies and savings endowments12%
Mortgage endowments9%
Stockbroking7%
Portfolio and fund management6%
Derivatives3%
Other general investment1%
Unit-linked bonds-
Annuities-
Personal pension plans-
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This statistic illustrates the share of complaints to the Financial Ombudsman regarding investment and pension services and products in the United Kingdom (UK) in the financial year from April 2017 to March 2018. It can be seen that the largest share of complaints - 42 percent - were related to pensions at that time. A further 19 percent of complaints were with regard to packaged investment products as of 2017/2018.
Show more
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Statistics on "Financial complaints and compensation in the United Kingdom"
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