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Complaints against home financing providers in the UK in H1 2018, by firm
Complaints against home financing providers in the UK in H1 2018, by firm
Number of complaints relating to home financing products and services in the United Kingdom (UK) in the first half of 2018, by company
by James Cherowbrier,
last edited
Jan 9, 2019
The statistic presents the number of customer complaints against home financing products and services in the United Kingdom (UK) in the first half of 2018, listed by company. Almost 24.5 thousand complaints were submitted against the Bank of Scotland Plc, and more than 24.1 thousand reviewed in that time.
Number of complaints relating to home financing products and services in the United Kingdom (UK) in the first half of 2018, by company
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| Complaints opened | Complaints closed | |
|---|---|---|
| Bank of Scotland plc | 24,465 | 24,129 |
| HSBC Bank Plc | 12,765 | 13,492 |
| Santander UK Plc | 11,855 | 12,371 |
| Barclays Bank Plc | 9,152 | 9,212 |
| Llyods Bank PLC | 6,499 | 6,437 |
| Nationwide Building Society | 5,462 | 5,752 |
| National Westminster Bank Plc | 4,539 | 5,122 |
| TSB Bank plc | 3,509 | 2,736 |
| NRAM Limited | 2,583 | 2,360 |
| Kensington Mortgage Company Limited | 2,393 | 2,269 |
| Co-operative Bank Plc, The | 1,988 | 1,959 |
| Royal Bank of Scotland Plc, The | 1,987 | 2,261 |
| Bradford & Bingley Plc | 1,953 | 1,847 |
| Yorkshire Building Society | 1,864 | 1,946 |
| Landmark Mortgages Limited | 1,546 | 1,509 |
| Complaints opened | Complaints closed | |
|---|---|---|
| Bank of Scotland plc | 24,465 | 24,129 |
| HSBC Bank Plc | 12,765 | 13,492 |
| Santander UK Plc | 11,855 | 12,371 |
| Barclays Bank Plc | 9,152 | 9,212 |
| Llyods Bank PLC | 6,499 | 6,437 |
| Nationwide Building Society | 5,462 | 5,752 |
| National Westminster Bank Plc | 4,539 | 5,122 |
| TSB Bank plc | 3,509 | 2,736 |
| NRAM Limited | 2,583 | 2,360 |
| Kensington Mortgage Company Limited | 2,393 | 2,269 |
| Co-operative Bank Plc, The | 1,988 | 1,959 |
| Royal Bank of Scotland Plc, The | 1,987 | 2,261 |
| Bradford & Bingley Plc | 1,953 | 1,847 |
| Yorkshire Building Society | 1,864 | 1,946 |
| Landmark Mortgages Limited | 1,546 | 1,509 |
© Statista 2019
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Source: Financial Conduct Authority
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by James Cherowbrier,
last edited
Jan 9, 2019
The statistic presents the number of customer complaints against home financing products and services in the United Kingdom (UK) in the first half of 2018, listed by company. Almost 24.5 thousand complaints were submitted against the Bank of Scotland Plc, and more than 24.1 thousand reviewed in that time.
- Source
- Financial Conduct Authority
- Show further sources information
- Show publisher information
- Release date
- October 2018
- Region
- United Kingdom
- Survey time period
- January 1 to June 30, 2018
Free access to basic statistics
Source
- Source
- Financial Conduct Authority
- Show further sources information
- Show publisher information
- Release date
- October 2018
More information
- Region
- United Kingdom
- Survey time period
- January 1 to June 30, 2018
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Statistics on "Financial complaints and compensation in the United Kingdom"
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