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North America retailer shipping options implementation 2017

Implementation of selected fulfillment options among retailers in North America as of December 2017

North America retailer shipping options implementation 2017

This statistic presents the current implementation of selected fulfillment options among retailers in North America as of December 2017. During the survey period, 21 percent of responding retailers had implemented buy online, ship from store as an option and it was working well.

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	Implemented and working well	Implemented and needs improvement	Will implement within 12 months	Will implement within 1-3 years
Buy online, pick up in-store	30%	18%	21%	9%
Buy anywhere, ship anywhere	21%	21%	15%	15%
Reserve online, pick up in-store	21%	9%	12%	27%
Buy in-store, ship from distribution center, other store or vendor	18%	27%	12%	18%
Buy online, ship from store	12%	6%	24%	21%

	Implemented and working well	Implemented and needs improvement	Will implement within 12 months	Will implement within 1-3 years
Buy online, pick up in-store	30%	18%	21%	9%
Buy anywhere, ship anywhere	21%	21%	15%	15%
Reserve online, pick up in-store	21%	9%	12%	27%
Buy in-store, ship from distribution center, other store or vendor	18%	27%	12%	18%
Buy online, ship from store	12%	6%	24%	21%

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This statistic presents the current implementation of selected fulfillment options among retailers in North America as of December 2017. During the survey period, 21 percent of responding retailers had implemented buy online, ship from store as an option and it was working well.

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Release date: January 2018

Region: North America
Survey time period: November and December 2017
Number of respondents: 500 retailers
Supplementary notes: Survey respondents were primarily vice presidents or C-level executives.

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