Leading reasons for disliking high street shopping in the UK 2016

What gets your goat about high street shopping?*

by Statista Research Department, last edited Mar 18, 2016
Leading reasons for disliking high street shopping in the UK 2016 The statistic gives the leading reasons given by consumers for disliking high street shopping in the United Kingdom in 2016. Queues were the biggest annoyance, chosen by 42 percent of respondents, followed by misleading offers and cramped stores.
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What gets your goat about high street shopping?*

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Share of respondents
Queues41.8%
Misleading offers36.9%
Cramped shops35.7%
Aggressive sales people35.3%
Other customers33.5%
Poor product selection / low stock levels25.1%
Poorly informed staff25.1%
Poor access19.5%
Poor quality products17.5%
Limited opening hours17.1%
Mislabelled products15.5%
Ugly displays10.6%
Other6.4%
Share of respondents
Queues41.8%
Misleading offers36.9%
Cramped shops35.7%
Aggressive sales people35.3%
Other customers33.5%
Poor product selection / low stock levels25.1%
Poorly informed staff25.1%
Poor access19.5%
Poor quality products17.5%
Limited opening hours17.1%
Mislabelled products15.5%
Ugly displays10.6%
Other6.4%
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by Statista Research Department, last edited Mar 18, 2016
The statistic gives the leading reasons given by consumers for disliking high street shopping in the United Kingdom in 2016. Queues were the biggest annoyance, chosen by 42 percent of respondents, followed by misleading offers and cramped stores.
Show more
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High street retail in the United Kingdom (UK)
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