• Netherlands: e-commerce device use 2017-2020

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Mobile commerce made up more than one quarter of online sales in the Netherlands in 2020, with smartphones being slightly more used devices than tablets. Most Dutch consumers, however, tended to use a PC for their online shopping, be it a laptop or a desktop. As of 2019, the e-commerce market size equalled roughly 26 billion euros in the Netherlands.

When it comes to e-commerce, the Netherlands ranks fifth within the EU-28. In the European Union, 63 percent of the consumers used online shopping with the United Kingdom being the country where it is most common to purchase goods or services online. 87 percent of its people bought something online, whereas this was 81 percent of consumers in the Netherlands.

Distribution of online sales in the Netherlands from the 1st quarter 2017 to the 2nd quarter 2020, by device

	Laptop	Desktop	Smartphone	Tablet	Online in the store*
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Source

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Sources

Release date

October 2020

More information

Region

Netherlands

Survey time period

Q1 2017 to Q2 2020*

Special properties

The figures have been taken from several publications.

Supplementary notes

The figures have been taken from several publications.

The source does not provide any information regarding missing percentage points to 100 percent.