Virgin Media landline user satisfaction with handling of complaints UK 2011-2018

This statistic displays the customer satisfaction level for Virgin Media landline users following complaints in the United Kingdom (UK) from 2011 to 2018. In 2018, an overall 52 percent share of Virgin Media customers reported feeling satisfied after filing a complaint.

Virgin Media landline user customer service satisfaction level with the handling of complaints in the United Kingdom (UK) from 2011 to 2018

Exclusive Premium statistic

You need a Single Account for unlimited access.

  • Full access to 1m statistics

  • Incl. source references

  • Available to download in PNG, PDF, XLS format

Single Account

only $59 / month *
in the first 12 months
*Duration: 12 months, billed annually, single license

Access to this and all other statistics on 80,000 topics from

$708 / Year

Show detailed source information?
Register for free
Already a member?
Log in
Sources

Release date

April 2019

Region

United Kingdom

Survey time period

2011 to 2018

Number of respondents

428**

Special properties

all who complained about the landline service in past 6 months

Method of interview

Online survey

Supplementary notes

The full question was phrased as follows: ''Overall how satisfied are you with the service you received from [PROVIDER] customer services with regard to the complaint that you had?"
The source adds the following information: "In 2011, two waves of research were conducted and the data shown relates to Q3"
* The base was below 100
**The respondents are landline customers of Virgin Media in 2018.

Statista Accounts: Access All Statistics. Starting from $708 / Year
Basic Account
Get to know the platform

You only have access to basic statistics.
This statistic is not included in your account.

Single Account
Your perfect start with Statista
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references
$59 / Month *
Corporate Account
Full access

Corporate solution including all features.

* All products require an annual contract; Prices do not include sales tax.

Statistics on "Virgin Media"

Further Content: You might find this interesting as well

Statista Accounts: Access All Statistics. Starting from $708 / Year
Learn more about how Statista can support your business.