This statistic presents the results of a survey regarding the digitalization of the banking and financial sector conducted in Italy in 2019. Individuals were asked about the frequency of their online payment transactions. According to the results, 79 percent of the respondents conducted financial transactions via web or mobile app at least once a month. Some 59 percent stated they executed online payment transactions about once every two weeks. By contrast, eleven percent of the individuals surveyed have never carried out financial transactions online.
How often do you conduct financial transactions online or via app?
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Statistics on Online banking in Italy
General overview
5
- Premium Statistic Online banking penetration in European markets 2021
- Premium Statistic Online banking penetration in Italy 2007-2020
- Basic Statistic Italy: share of users of e-banking 2017-2018, by gender
- Premium Statistic Most popular banking websites in select European countries 2018
- Premium Statistic Most popular mobile banking apps in select European countries 2018
Usage method
8
- Basic Statistic Online account holders using emails for banking operations in Italy 2018
- Premium Statistic Awareness of robo-advisors among online bank account holders 2016-2018
- Premium Statistic Online account holders using chats for banking operations in Italy 2018
- Premium Statistic Online account holders using social media to interact with banks in Italy 2018
- Premium Statistic Online account holders using Twitter to interact with their bank 2018, by interaction
- Premium Statistic Online banking account holders using Facebook to contact their bank in Italy 2018
- Premium Statistic Online account holders using YouTube to interact with their bank in Italy 2018
- Premium Statistic Online account holders using Google Plus to communicate with their bank in Italy 2018
Banking apps
4
- Premium Statistic Frequency of online or mobile app payment transactions in 2019
- Premium Statistic Most popular mobile banking apps in select European countries 2018
- Premium Statistic Best and worst performing banking apps among major Italian banks 2019
- Premium Statistic Use of banking apps among millennials in Italy 2019
Customers' opinion
8
- Premium Statistic Italy: preferred channels for checking bank balances 2017, by type
- Premium Statistic Italy: preferred channels for bank transactions 2017, by type
- Premium Statistic Italy: reasons for internet banking usage via pc 2017
- Premium Statistic Attitudes towards online banking and digital payment solutions in Italy 2019
- Premium Statistic Reasons for the growth in the demand of online financial solutions in Italy 2019
- Premium Statistic Advantages of online banking and digital payment solutions in Italy 2019
- Premium Statistic Willingness to join a digital bank in Italy 2019
- Premium Statistic Italy: reasons for choosing an online bank 2017
Further related statistics
19
- Main transaction types using e-payments among respondents in China 2022, by gender
- Main motivations for e-payment usage among respondents in China 2022, by gender
- E-payment usage among respondents in South Korea 2022, by age
- Frequency of e-payment usage among respondents in Indonesia 2020, by gender
- Main reasons for e-payment usage among respondents in Indonesia 2022
- Most popular e-payment services used among respondents Vietnam 2022
- E-payment usage among respondents in Singapore 2022
- Main reasons against e-payment usage among respondents Vietnam 2022, by gender
- Main transactions using e-payments among respondents in Malaysia 2022, by gender
- Main reasons against e-payment usage among respondents in Malaysia 2022
- Main transaction types using e-payments South Korea 2022, by gender
- Reasons for not making e-payment methods Philippines 2022
- Main reasons against e-payment usage among respondents in South Korea 2022, by gender
- Most popular e-payment services used among respondents in Singapore 2022, by gender
- Main reasons against e-payment usage among respondents in Singapore 2022, by gender
- Industry revenue of “financial transactions processing“ in California 2012-2024
- Support services penetration rates for postal e-services worldwide 2015
- Online payments by type in Chile 2022
- Most popular e-payment services used among respondents in China 2022, by gender
Further Content: You might find this interesting as well
Statistics
- Main transaction types using e-payments among respondents in China 2022, by gender
- Main motivations for e-payment usage among respondents in China 2022, by gender
- E-payment usage among respondents in South Korea 2022, by age
- Frequency of e-payment usage among respondents in Indonesia 2020, by gender
- Main reasons for e-payment usage among respondents in Indonesia 2022
- Most popular e-payment services used among respondents Vietnam 2022
- E-payment usage among respondents in Singapore 2022
- Main reasons against e-payment usage among respondents Vietnam 2022, by gender
- Main transactions using e-payments among respondents in Malaysia 2022, by gender
- Main reasons against e-payment usage among respondents in Malaysia 2022
- Main transaction types using e-payments South Korea 2022, by gender
- Reasons for not making e-payment methods Philippines 2022
- Main reasons against e-payment usage among respondents in South Korea 2022, by gender
- Most popular e-payment services used among respondents in Singapore 2022, by gender
- Main reasons against e-payment usage among respondents in Singapore 2022, by gender
- Industry revenue of “financial transactions processing“ in California 2012-2024
- Support services penetration rates for postal e-services worldwide 2015
- Online payments by type in Chile 2022
- Most popular e-payment services used among respondents in China 2022, by gender
Innofact. (June 3, 2019). How often do you conduct financial transactions online or via app? [Graph]. In Statista. Retrieved February 09, 2023, from https://www.statista.com/statistics/746773/frequency-of-online-or-mobile-app-payment-transactions-in-italy/
Innofact. "How often do you conduct financial transactions online or via app?." Chart. June 3, 2019. Statista. Accessed February 09, 2023. https://www.statista.com/statistics/746773/frequency-of-online-or-mobile-app-payment-transactions-in-italy/
Innofact. (2019). How often do you conduct financial transactions online or via app?. Statista. Statista Inc.. Accessed: February 09, 2023. https://www.statista.com/statistics/746773/frequency-of-online-or-mobile-app-payment-transactions-in-italy/
Innofact. "How Often Do You Conduct Financial Transactions Online or via App?." Statista, Statista Inc., 3 Jun 2019, https://www.statista.com/statistics/746773/frequency-of-online-or-mobile-app-payment-transactions-in-italy/
Innofact, How often do you conduct financial transactions online or via app? Statista, https://www.statista.com/statistics/746773/frequency-of-online-or-mobile-app-payment-transactions-in-italy/ (last visited February 09, 2023)
How often do you conduct financial transactions online or via app? [Graph], Innofact, June 3, 2019. [Online]. Available: https://www.statista.com/statistics/746773/frequency-of-online-or-mobile-app-payment-transactions-in-italy/