This statistic gives the results of a U.S. survey regarding the preferred method of returning an item in 2017, based on shopping channel. During the survey period, 75 percent of U.S. respondents returned items by shipping them back to the retailer.
Share of consumers who returned an item in the United States in 2017, by shopping channel
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UPS. (July 6, 2017). Share of consumers who returned an item in the United States in 2017, by shopping channel [Graph]. In Statista. Retrieved May 25, 2022, from https://www.statista.com/statistics/757053/return-method-preference-shopping-channel/
UPS. "Share of consumers who returned an item in the United States in 2017, by shopping channel." Chart. July 6, 2017. Statista. Accessed May 25, 2022. https://www.statista.com/statistics/757053/return-method-preference-shopping-channel/
UPS. (2017). Share of consumers who returned an item in the United States in 2017, by shopping channel. Statista. Statista Inc.. Accessed: May 25, 2022. https://www.statista.com/statistics/757053/return-method-preference-shopping-channel/
UPS. "Share of Consumers Who Returned An Item in The United States in 2017, by Shopping Channel." Statista, Statista Inc., 6 Jul 2017, https://www.statista.com/statistics/757053/return-method-preference-shopping-channel/
UPS, Share of consumers who returned an item in the United States in 2017, by shopping channel Statista, https://www.statista.com/statistics/757053/return-method-preference-shopping-channel/ (last visited May 25, 2022)