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Preferred method of return in U.S. - shopping channel 2017

Published by Daniela Coppola, Mar 22, 2021
This statistic gives the results of a U.S. survey regarding the preferred method of returning an item in 2017, based on shopping channel. During the survey period, 75 percent of U.S. respondents returned items by shipping them back to the retailer.

Share of consumers who returned an item in the United States in 2017, by shopping channel

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Source

Release date

July 2017

Region

United States

Survey time period

January 10 to February 28, 2017

Number of respondents

5,000+

Method of interview

Online survey

Supplementary notes

The source does not specify the type of survey or the age of the respondents.
Multiple answers were possible.

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