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Reasons for U.S. mobile shoppers to not purchase more products via smartphone or tablet as of September 2017

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Common complaints about mobile shopping U.S. 2017 This statistic presents the results of a survey in which U.S. consumers were asked why they do not purchase more products on a smartphone or tablet. The most common complaint was that the screens and keyboards of mobile devices are too small, with 54 percent of respondents citing it as the main reason they do not do more shopping on mobile devices.
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Description Source More information
This statistic presents the results of a survey in which U.S. consumers were asked why they do not purchase more products on a smartphone or tablet. The most common complaint was that the screens and keyboards of mobile devices are too small, with 54 percent of respondents citing it as the main reason they do not do more shopping on mobile devices.
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Release date
November 2017
Region
United States
Survey time period
September 21 to 28, 2017
Number of respondents
142 respondents
Age group
18-55 years
Special properties
Frustrated shoppers on mobile devices
Method of interview
Online survey
Supplementary notes
This question was phrased by the source as follows: "What is it about shopping on a mobile device that frustrates you?"

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