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Failure rate of Apple iPhone worldwide by model 2017-2018

Published by Arne Holst, Sep 13, 2019
The statistic shows a ranking of iPhone models worldwide by failure rate in the second quarter of 2017 and the first quarter of 2018. The iPhone 7 Plus had a failure rate of 7 percent in the second quarter of 2017. Some of the issues reported by users include poor battery life, activation problems, poor phone call/speaker quality, freezing/crashing apps and the 3D Touch no longer working.

iPhone models ranked by failure rate worldwide in 2017 and 2018*

2Q '171Q '18
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Release date

July 2018

Region

Worldwide

Survey time period

2018

Supplementary notes

* The iOS model failure rates are taken as a percentage of the total iOS failure rate (12 percent)

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