This statistic shows the share of customer service agents by their opinion about chatbots indirectly leading to improving their value to their company as of March 2017. During the survey, 64 percent of the respondents stated that they feel chatbots will enable them provide more personalized service experience for customers.
Share of customer service agents by their opinion about chatbots indirectly leading to improving their value to their company as of March 2017
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Aspect. (August 17, 2017). Share of customer service agents by their opinion about chatbots indirectly leading to improving their value to their company as of March 2017 [Graph]. In Statista. Retrieved July 06, 2022, from https://www.statista.com/statistics/816133/customer-service-agents-opinion-about-usage-and-value-added-by-chatbots-us/
Aspect. "Share of customer service agents by their opinion about chatbots indirectly leading to improving their value to their company as of March 2017." Chart. August 17, 2017. Statista. Accessed July 06, 2022. https://www.statista.com/statistics/816133/customer-service-agents-opinion-about-usage-and-value-added-by-chatbots-us/
Aspect. (2017). Share of customer service agents by their opinion about chatbots indirectly leading to improving their value to their company as of March 2017. Statista. Statista Inc.. Accessed: July 06, 2022. https://www.statista.com/statistics/816133/customer-service-agents-opinion-about-usage-and-value-added-by-chatbots-us/
Aspect. "Share of Customer Service Agents by Their Opinion about Chatbots Indirectly Leading to Improving Their Value to Their Company as of March 2017." Statista, Statista Inc., 17 Aug 2017, https://www.statista.com/statistics/816133/customer-service-agents-opinion-about-usage-and-value-added-by-chatbots-us/
Aspect, Share of customer service agents by their opinion about chatbots indirectly leading to improving their value to their company as of March 2017 Statista, https://www.statista.com/statistics/816133/customer-service-agents-opinion-about-usage-and-value-added-by-chatbots-us/ (last visited July 06, 2022)